So in your case since it's just a typical reboot, do as I suggested by just turning the phone off and back on. You don't need to force reboot for what you're wanting to do.

On 11/4/2018 11:22 AM, janet gross wrote:
Harry,
I want to reboot the phone as I usually do after downloading some updates.
Janet




-----Original Message-----
From: 'Harry Bell' via VIPhone [mailto:[email protected]]
Sent: Sunday, November 04, 2018 10:15 AM
To: [email protected]
Subject: Re: Rebooting a xr phone question please.

If you just want to shut it down, go into Settings and tap at bottom of screen 
to go to bottom of list, the last setting is Shut Down. Double tap and you get 
the usual screen with double tap to shut down. If you want h hard reset, do the 
dance with the up, down and shake it all about...
Harry

On 4 Nov 2018, at 16:07, janet gross <[email protected]> wrote:

Hi Everyone,
I want to reboot my xr phone, and I was told by Apple to first press the up 
volume and then press the down volume and then press the power button, and the 
phone will reboot.  Now, when I do this the only thing that I know is happening 
is lowering the vo voice so I can't hear anything, and the phone does not come 
back on automatically either like I was told it would, but if it does, I can't 
hear anything.  I know I can turn vo back on, but I can't believe this is the 
way to reboot the phone.
So if any xr phone users know how to reboot the phone, please share?
Thank you in advance.
Janet



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