You can also hold the power button with one of the volume buttons but don't 
hold them in too long or you will call 911. 

> On Nov 4, 2018, at 11:15 AM, 'Harry Bell' via VIPhone 
> <[email protected]> wrote:
> 
> If you just want to shut it down, go into Settings and tap at bottom of 
> screen to go to bottom of list, the last setting is Shut Down. Double tap and 
> you get the usual screen with double tap to shut down. If you want h hard 
> reset, do the dance with the up, down and shake it all about...
> Harry
> 
>> On 4 Nov 2018, at 16:07, janet gross <[email protected]> wrote:
>> 
>> Hi Everyone,
>> I want to reboot my xr phone, and I was told by Apple to first press the up 
>> volume and then press the down volume and then press the power button, and 
>> the phone will reboot.  Now, when I do this the only thing that I know is 
>> happening is lowering the vo voice so I can't hear anything, and the phone 
>> does not come back on automatically either like I was told it would, but if 
>> it does, I can't hear anything.  I know I can turn vo back on, but I can't 
>> believe this is the way to reboot the phone.
>> So if any xr phone users know how to reboot the phone, please share?
>> Thank you in advance.
>> Janet
>> 
>> 
>> 
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