Absolutely, Be My Eyes doesn’t show any signs of scaling back or becoming irrelevant. As Richard mentioned, they recently added Google Accessibility to their specialized help section so now you can contact Microsoft and Google this way. Hopefully they’ll get Apple and other large companies like Amazon onboard. I haven’t used the Google support yet, but find that I get a Microsoft accessibility agent on the line faster and while this may have been coincidence, the ones I spoke with via Be my Eyes seemed better trained than some of the ones I spoke with on the phone. Below are the stats from their website as to users and number of countries they support, simply by numbers they have over 16 volunteer helpers for each visually impaired user:
2,111,806 VOLUNTEERS 126,525 BLIND & LOW-VISION 150+ COUNTRIES 180+ LANGUAGES Aira is also a fantastic service and I do subscribe to their starter plan which gives me up to 30 minutes of support for $29 a month, there is a current promotion where if you sign up for 1 month you get another 2 for free so $29 would get you 3 month of 30 minutes of monthly Aira support. Their agents have a lot more tools available to them, e.g. being able to take pictures for you through your camera, being able to connect to your computer to help, for example, to fill out an inaccessible web form etc. So far my Aira calls have all been a fantastic experience and often I just need help with something which takes a minute or 2. Remember that anything you try to do with Jaws which can’t be done because of Jaws you can also do a free call to Aira since Vispero sponsors them. Regards, Sieghard From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Richard Turner Sent: Sunday, April 28, 2019 3:05 PM To: viphone@googlegroups.com Subject: Re: Are you still using Be My Eyes? Not only is it still relevant, but it is the only way I know of to contact Google support directly and to get helpful people at Google. So, if you have any google device, this is a great resource. Richard Check out my web site at: www.turner42.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.turner42.com&data=02%7C01%7C%7C633c05971fbe4621637e08d6bb714c96%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636902492616129219&sdata=9qG6zwn2QJ9Xe5fJyao6MewzLG36u7TAieLK72Tg19c%3D&reserved=0> “The Hitch Hiker's Guide to the Galaxy has this to say on the subject of flying. There is an art, it says, or rather, a knack to flying. The knack lies in learning how to throw yourself at the ground and miss." --Douglas Adams, from Life, The Universe and Everything, p.59 The most common way people give up their power is by thinking they don't have any." -- Alice Walker On Apr 28, 2019, at 2:53 PM, Rich DeSteno <axcrunc...@gmail.com<mailto:axcrunc...@gmail.com>> wrote: Yes, Be My Eyes is bigger and better than ever! On 4/28/2019 5:43 PM, R Van Lant wrote: Just curious of people are still using Be My Eyes. I haven’t tried it yet, but ran into a coworker last week who said her former employer encouraged employees to volunteer for it. She did it a couple times, but didn’t get a request for help and hasn’t logged back in. I love the idea of AIRA and tried it today at Walgreen’s, since access is free there, but I wondred if Be My Eyes is still relevant as a free option. Robin -- The following information is important for all members of the V iPhone list. 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