did not realize u could use aira free if u r having an issue with jaws.  Thanks 
for tip.  

From: Sieghard Weitzel 
Sent: Sunday, April 28, 2019 7:14 PM
To: [email protected] 
Subject: RE: Are you still using Be My Eyes?

Absolutely, Be My Eyes doesn’t show any signs of scaling back or becoming 
irrelevant. As Richard mentioned, they recently added Google Accessibility to 
their specialized help section so now you can contact Microsoft and Google this 
way. Hopefully they’ll get Apple and other large companies like Amazon onboard. 
I haven’t used the Google support yet, but find that I get a Microsoft 
accessibility agent on the line faster and while this may have been 
coincidence, the ones I spoke with via Be my Eyes seemed better trained than 
some of the ones I spoke with on the phone. Below are the stats from their 
website as to users and number of countries they support, simply by numbers 
they have over 16 volunteer helpers for each visually impaired user:

 

2,111,806 VOLUNTEERS

126,525 BLIND & LOW-VISION

150+ COUNTRIES

180+ LANGUAGES

 

Aira is also a fantastic service and I do subscribe to their starter plan which 
gives me up to 30 minutes of support for $29 a month, there is a current 
promotion where if you sign up for 1 month you get another 2 for free so $29 
would get you 3 month of 30 minutes of monthly Aira support. Their agents have 
a lot more tools available to them, e.g. being able to take pictures for you 
through your camera, being able to connect to your computer to help, for 
example, to fill out an inaccessible web form etc. So far my Aira calls have 
all been a fantastic experience and often I just need help with something which 
takes a minute or 2. Remember that anything you try to do with Jaws which can’t 
be done because of Jaws you can also do a free call to Aira since Vispero 
sponsors them.

 

Regards,

Sieghard

 

From: [email protected] <[email protected]> On Behalf Of Richard 
Turner
Sent: Sunday, April 28, 2019 3:05 PM
To: [email protected]
Subject: Re: Are you still using Be My Eyes?

 

Not only is it still relevant, but it is the only way I know of to contact 
Google support directly and to get helpful people at Google. 

So, if you have any google device, this is a great resource.

Richard

 

Check out my web site at: www.turner42.com

“The Hitch Hiker's Guide to the Galaxy has this to say on the subject of 
flying.  There is an art, it says, or rather, a knack to flying. The knack lies 
in learning how to throw yourself at the ground and miss." --Douglas Adams, 
from Life, The Universe and Everything, p.59

 

The most common way people give up their power is by thinking they don't have 
any." -- Alice Walker

 


On Apr 28, 2019, at 2:53 PM, Rich DeSteno <[email protected]> wrote:

  Yes, Be My Eyes is bigger and better than ever!

  On 4/28/2019 5:43 PM, R Van Lant wrote:

    Just curious of people are still using Be My Eyes.  I haven’t tried it yet, 
but ran into a coworker last week who said her former employer encouraged 
employees to volunteer for it.  She did it a couple times, but didn’t get a 
request for help and hasn’t logged back in.  I love the idea of AIRA and tried 
it today at Walgreen’s, since access is free there, but I wondred if Be My Eyes 
is still relevant as a free option. 

     

    Robin

     

     

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