Dear Chermeen & List:
Call Apple Accessibility Desk +1 877-304-3930. There may be a way of having an 
alternate view of your face recorded for Identification'

Brian K. Lingard


































































































































































































































































































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Sent: Tuesday, August 6, 2019 11:10 AM
To: VIPhone <[email protected]>
Subject: Questions about face ID

Hello all your knowledgeable people,

So, for work, I've been given an iPhone X. As you know, the only ways to unlock 
the phone are through a passcode (which I find obnoxious at the best of times) 
or Face ID, which I frankly felt was apple's way of solving a problem that most 
people didn't find existed, but that's of little consequence given that I have 
to use this phone now. You get what you get and you don't get upset and all 
that sort of thing.

That said, I struggled tremendously to even set up face ID. I did my best to 
follow the verbal instructions, but somehow never managed to tilt my head just 
so or follow the arrow that was supposed to tell me what to do. I ended up 
selecting an "accessibility" button that seemed to mean that it didn't need to 
get my face from as many angles as it might have from a sighted person, but 
then I also find that I need to be holding my phone just so in order for it to 
recognize my face. For example, I know I can't be the only person who sleeps 
with her phone next to the pillow at night. Upon waking up, before even 
acknowledging my consciousness, my hand is drifting up to my phone to either 
check the time or to check e-mail or get my next digital dopamine hit, and my 
phone is certainly not up above my face. How are those you using face ID 
managing this? do you just sit up all alert and bright-eyed before using your 
phone? can face ID be anything other than irritating? Is it possible to have 
your phone next to your pillow, turn your face towards it, and have it 
unlocked? I even thought of getting a sighted person to help me set it up in 
the detailed way it wants, but is that even possible? will it not then just 
start scanning the sighted person's face? oh my.

Thanks in advance, and I am missing the fingerprint option so much, if you 
couldn't tell.

Shereen

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