I am on iOS 11.4.1. I have reset multiple times with the same issue.

Sent from my iPhone

> On Oct 19, 2019, at 8:28 AM, Feliciano Godoy <theblindman...@hotmail.com> 
> wrote:
> 
> Ah. Shouldn’t be. What version you on? If it appears, I suggest you reset 
> iphone again and give it another shot.
> Feliciano
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> 
>> On Oct 19, 2019, at 6:16 AM, kelby carlson <kelbycarl...@gmail.com> wrote:
>> 
>> I am not yet running iOS 13.1.3. Is it a requirement to have iOS up-to-date 
>> to restore from iCloud?
>> 
>> Sent from my iPhone
>> 
>>> On Oct 19, 2019, at 8:12 AM, kelby carlson <kelbycarl...@gmail.com> wrote:
>>> 
>>> That was an incorrect subject line. It is iCloud that isn't working.
>>> 
>>> Sent from my iPhone
>>> 
>>>>> On Oct 19, 2019, at 8:04 AM, Feliciano Godoy <theblindman...@hotmail.com> 
>>>>> wrote:
>>>> 
>>>> Hi,
>>>> So...
>>>> you did a icloud back up and not a iTunes back up on computer? Try going 
>>>> through the process on iPhone, should have iCloud back up there to 
>>>> restore.Feliciano
>>>> For tech tips and updates: 
>>>> LIKE www.facebook.com/theblindman12v
>>>> Follow www.twitter.com/theblindman12v
>>>> Follow www.instagram/TheBlindMan12v
>>>> those who are crazy enough to think they can change the world are the ones 
>>>> who do. -Steve Jobs 
>>>> 
>>>>> On Oct 19, 2019, at 5:54 AM, kelby carlson <kelbycarl...@gmail.com> wrote:
>>>>> 
>>>>> 
>>>>> 
>>>>> I needed to reformat my iPhone, so I made an iCloud backup and erased all 
>>>>> contents and settings. However, when I tried to restore from iCloud 
>>>>> backup, it said there was no backup available. When I set up my iPhone as 
>>>>> new and checked iCloud, it said there was a backup from last night. 
>>>>> What's going on?
>>>>> 
>>>>> Sent from my iPhone
>>>>> 
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