I suspect staying on iOS 11 is the cause for all your headaches.
Now, I also suspect that you either stay stuck, call Apple Accessibility, or 
update to iOS 13.1.3 which has its own set of headaches.

If you have not yet, called Apple Accessibility, that is the absolute next 
thing to do.



Richard

🖖 Live long and prosper


Check out my web site at: www.turner42.com

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of kelby 
carlson
Sent: Saturday, October 19, 2019 7:46 AM
To: [email protected]
Subject: Re: Can't Restore from iCloud Backup

No, I never updated to iOS 12.

Sent from my iPhone

> On Oct 19, 2019, at 9:15 AM, Dave <[email protected]> wrote:
> 
> are you sure, you don't mean, 12.4.1?
> 
> 
> 
> -----Original Message----- From: kelby carlson
> Sent: Saturday, October 19, 2019 2:30 PM
> To: [email protected]
> Subject: Re: Can't Restore from iCloud Backup
> 
> I am on iOS 11.4.1. I have reset multiple times with the same issue.
> 
> Sent from my iPhone
> 
>> On Oct 19, 2019, at 8:28 AM, Feliciano Godoy <[email protected]> 
>> wrote:
>> 
>> Ah. Shouldn’t be. What version you on? If it appears, I suggest you reset 
>> iphone again and give it another shot.
>> Feliciano
>> For tech tips and updates:
>> LIKE 
>> https://eur01.safelinks.protection.outlook.com/?url=www.facebook.com%
>> 2Ftheblindman12v&amp;data=02%7C01%7C%7C076aa6d683554718d7d708d754a318
>> 39%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637070931767599397&am
>> p;sdata=dbIs%2F70lsMhYIz1CViSuHZhnTA7IteyAtx5pDf9KTNM%3D&amp;reserved
>> =0 Follow 
>> https://eur01.safelinks.protection.outlook.com/?url=www.twitter.com%2
>> Ftheblindman12v&amp;data=02%7C01%7C%7C076aa6d683554718d7d708d754a3183
>> 9%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637070931767599397&amp
>> ;sdata=8sRoE%2BDiPkFyy2wtYEOcHxrWbxvq2ykXDes%2FYAu%2BL1A%3D&amp;reser
>> ved=0 Follow 
>> https://eur01.safelinks.protection.outlook.com/?url=www.instagram%2FT
>> heBlindMan12v&amp;data=02%7C01%7C%7C076aa6d683554718d7d708d754a31839%
>> 7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637070931767599397&amp;s
>> data=qv4ib7KR0Irm8gG4VXcx9bEP6d4J1j7M2AiBYH6lbiY%3D&amp;reserved=0
>> those who are crazy enough to think they can change the world are the 
>> ones who do. -Steve Jobs
>> 
>>> On Oct 19, 2019, at 6:16 AM, kelby carlson <[email protected]> wrote:
>>> 
>>> I am not yet running iOS 13.1.3. Is it a requirement to have iOS 
>>> up-to-date to restore from iCloud?
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Oct 19, 2019, at 8:12 AM, kelby carlson <[email protected]> wrote:
>>>> 
>>>> That was an incorrect subject line. It is iCloud that isn't working.
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>>> On Oct 19, 2019, at 8:04 AM, Feliciano Godoy 
>>>>>> <[email protected]> wrote:
>>>>> 
>>>>> Hi,
>>>>> So...
>>>>> you did a icloud back up and not a iTunes back up on computer? Try 
>>>>> going through the process on iPhone, should have iCloud back up there to 
>>>>> restore.Feliciano For tech tips and updates:
>>>>> LIKE 
>>>>> https://eur01.safelinks.protection.outlook.com/?url=www.facebook.c
>>>>> om%2Ftheblindman12v&amp;data=02%7C01%7C%7C076aa6d683554718d7d708d7
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>>>>> 599397&amp;sdata=dbIs%2F70lsMhYIz1CViSuHZhnTA7IteyAtx5pDf9KTNM%3D&
>>>>> amp;reserved=0 Follow 
>>>>> https://eur01.safelinks.protection.outlook.com/?url=www.twitter.co
>>>>> m%2Ftheblindman12v&amp;data=02%7C01%7C%7C076aa6d683554718d7d708d75
>>>>> 4a31839%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C6370709317675
>>>>> 99397&amp;sdata=8sRoE%2BDiPkFyy2wtYEOcHxrWbxvq2ykXDes%2FYAu%2BL1A%
>>>>> 3D&amp;reserved=0 Follow 
>>>>> https://eur01.safelinks.protection.outlook.com/?url=www.instagram%
>>>>> 2FTheBlindMan12v&amp;data=02%7C01%7C%7C076aa6d683554718d7d708d754a
>>>>> 31839%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637070931767609
>>>>> 408&amp;sdata=h7LTRRaz1HzW5EDM6Cl5%2BSCGj6DcOeFtGYPTcyaSepo%3D&amp
>>>>> ;reserved=0 those who are crazy enough to think they can change 
>>>>> the world are the ones who do. -Steve Jobs
>>>>> 
>>>>>> On Oct 19, 2019, at 5:54 AM, kelby carlson <[email protected]> 
>>>>>> wrote:
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> I needed to reformat my iPhone, so I made an iCloud backup and erased 
>>>>>> all contents and settings. However, when I tried to restore from iCloud 
>>>>>> backup, it said there was no backup available. When I set up my iPhone 
>>>>>> as new and checked iCloud, it said there was a backup from last night. 
>>>>>> What's going on?
>>>>>> 
>>>>>> Sent from my iPhone
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