I was able to enable description after starting a movie. Have someone
hit the menu item within the player, and that will offer the option of
changing to English-audio descriptions. Once set, it will remain for
anything you watch that has description. It will also carry over to
any other devices or interfaces you use. For instance, if I enable it
on the computer in Google Chrome, I can then use the iOS app and enjoy
the same description without having to do anything.

Wayne

On 11/14/19, Ed Worrell <[email protected]> wrote:
> No I don’t think so. The only way I can think to make it play all the time
> is to go into settings, Accessibility and turn Audio description on. If the
> Disney app uses the default iOS player it should activate the Described
> Audio the nthe video starts playing. If the Disney player doesn’t utilize
> the default player in iOS you have to start playing the video, pause the
> video and then double tap on the video and navigate to the audio tab at the
> top of the screen and find the option in that menu to activate it.
>
> I hope this helps.
>
> Ed W.
>
>> On Nov 14, 2019, at 9:25 AM, Laury, Shawnese (LEO) <[email protected]>
>> wrote:
>>
>> I have searched the app on my phone and I'm trying to find out how to turn
>> on the descriptive feature. My husband who is sighted was able to do it
>> after the movie started. Is there a way to turn this on prior to the start
>> of a movie and will it be turned on for everyone or only for individual
>> profiles?
>> Thanks
>>
>> -----Original Message-----
>> From: [email protected]<[email protected]> On Behalf Of Ed
>> Worrell
>> Sent: Thursday, November 14, 2019 11:22 AM
>> To: 'Carol Pearson' via VIPhone <[email protected]>
>> Subject: Re: Disney Plus accessibility and described movies
>>
>> The Accessibility of both the iOS app and the Apple TV  is great. There
>> are no unlabeled buttons the navigation is simple enough. I did have some
>> loading issues here on the first day but those for the most part have
>> smoothed out over the last day or so.
>>
>> I do know most of the newer movies have Audio Description as My wife and I
>> watched the new Dumbo movie and it was present in that one.
>>
>> Ed W.
>>
>>
>>> On Nov 13, 2019, at 8:14 PM, Sieghard Weitzel <[email protected]> wrote:
>>>
>>> We also signed up yesterday here in Canada and watched Lady and the Tramp
>>> last night and it had audio descriptions. My wife turned it on so I can't
>>> speak too much as to the accessibility, there is no Windows 10 app yet on
>>> the Microsoft Store, just a web app.
>>>
>>> -----Original Message-----
>>> From: [email protected] <[email protected]> On Behalf Of
>>> Wayne Merritt
>>> Sent: Wednesday, November 13, 2019 5:50 PM
>>> To: [email protected]
>>> Subject: Re: Disney Plus accessibility and described movies
>>>
>>> After a bit more research, I've learned that around 200 movies are audio
>>> described at launch, as well as the original shows they are creating for
>>> the service, such as, "The World Accordign to Jeff Goldbloom." Setting
>>> the audio description up is another story. I had to use Team Viewer on my
>>> computer with Aira to set the option. The app is accessible, but there
>>> are spots where it has some accessibility issues and other bugs, such as
>>> within the media player. Anyway, once the audio description is enabled,
>>> it remains so on all devices used to access the service. In other words,
>>> I set it with Aira's help on my computer, and when I started watching the
>>> same show on my phone, I heard the audio description. I read a comment on
>>> AppleVis on the Disney Plus app directory entry that Disney has been made
>>> aware of the issues and are working on fixes. There is a free 7 day trial
>>> before subscriptions start, so it is worth checking out for fans of
>>> Disney, Pixar, Marvel, Star Wars, Muppets,and more.
>>>
>>> Wayne
>>>
>>> On 11/13/19, KliphnShari Miller <[email protected]> wrote:
>>>> Not sure about the audio described, but I know it has all the older
>>>> stuff from 1930’s and beyond.  Rocky and bowinkle, lady and the
>>>> tramp, even the old Micky mouse stuff.  As for buffering on the
>>>> appleTV, I have had no issues with it and I signed up right at 2:00AM
>>>> when it was ready.
>>>>
>>>> Come checkout the stur it up podcast, where we discuss technology,
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>>>>
>>>>> On Nov 12, 2019, at 11:34 AM, Patti Johnson <[email protected]>
>>>>> wrote:
>>>>>
>>>>> I read this morning that there is AD on some of the content but that
>>>>> it buffers a lot on the Apple TV.  This would be unacceptable for me
>>>>> if I'm paying ofr something.
>>>>> Being its so new I think I'll wait a while before I think about
>>>>> getting it.  Also hope they include older Disney fare, there is some
>>>>> now  but I want 40s 50s and 60s stuff. And a lo of it.
>>>>> Patti
>>>>>
>>>>> On 11/12/19, Wayne Merritt <[email protected]> wrote:
>>>>>> Greetings. AS the subject says, I am wondering if there are any
>>>>>> early adopters of the Disney Plus service/app, how accessible it is
>>>>>> with VoiceOver, and how many movies/shows are audio described? This
>>>>>> is a new streaming service starting today which is competitively
>>>>>> priced at
>>>>>> $6.99 US I believe. Disney has several major properties including
>>>>>> their own content, Pixar, Star Wars, Marval, and others I'm
>>>>>> forgetting. They also have content and shows from National
>>>>>> Geographic, which is also appealing. Considering they are priced
>>>>>> below NetFlix, it is a tempting offer, provided there's a fair
>>>>>> amount of described content.
>>>>>>
>>>>>> Thanks,
>>>>>> Wayne
>>>>>>
>>>>>> --
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