I wrote to [email protected] and was told that the hard re-set,
holding down the home and sleep/wake buttons at the same time, does indeed
result in loss of VoiceOver and does so by design. In order to get VoiceOver
back, you must either get sighted help or connect the phone to a computer
and re-enable VoiceOver using iTunes. Moral of story: power off only by
holding down sleep/wake until the slider appears and then double-tap.
Kathy Blackburn
[email protected]
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