I sent a message to Apple and they wrote back telling me, in effect, don't use 
home and power button to reboot the phone.  I only did this when I could not 
get things straightened out.  I think more people need to report this unless 
they have done this on purpose.  

Reggie and Brooks


On Oct 9, 2012, at 5:59 PM, Grant Hardy <[email protected]> wrote:

David,

That is very bizarre indeed and certainly shouldn't be happening by
design. Sounds like a bug that should be reported to Apple
accessibility. Do you ever lose VoiceOver when rebooting your phone
normally?

Also, not to get into a whole debate about resets and crashes again,
but I don't know that this procedure should be carried out on a daily
basis. Yes it's officially condoned by Apple, but only if powering off
and on the phone isn't working normally. It may not "crash" the phone
but it's certainly a "safety mechanism" that isn't meant to be used
unless normal operation of the phone isn't working.

Grant

On 10/9/12, David Chittenden <[email protected]> wrote:
> Scott,
> 
> I have not yet been able to figure out any patterns yet. I managed to make
> it lose VO again by having my braille display connected when I did the power
> home reboot. The most annoying thing is that the rotors are both set back to
> factory defaults each time VO is switched off. Also, triple-click home is
> deactivated, so iTunes is necessary for restarting VO on the iPhone.
> 
> 
> David Chittenden, MSc, MRCAA
> Email: [email protected]
> Mobile: +64 21 2288 288
> Sent from my iPhone
> 
> On 10/10/2012, at 0:27, Scott Howell <[email protected]> wrote:
> 
>> David,
>> 
>> I have to admit that I have not used this reboot procedure more than maybe
>> a couple of times, yet I have not encountered this issue. So, is there any
>> particular pattern to reproducing the problem? FOr example, rebooting
>> repeatedly (within a period of time) such as maybe every five minutes for
>> 10 times etc.? Perhaps rebooting the phone more than once a week? Also, is
>> there any particular app that has caused the condition which necessitated
>> a reboot? I am curious if there is in fact some pattern or application
>> that may be the cause for the loss of speech etc. when the phone is
>> rebooted using this technique.
>> 
>> On Oct 9, 2012, at 5:27 AM, David Chittenden <[email protected]>
>> wrote:
>> 
>>> I have now lost VO one time using this technique out of seven times I
>>> have used the technique on my iPhone 5. In addition to losing VO, my
>>> braille display would not connect after I started VO with iTunes. Also,
>>> VO was set to factory defaults. I had to do another power home reboot
>>> before the braille display drivers would load properly again. This is a
>>> fascinating little bug.
>>> 
>>> David Chittenden, MSc, MRCAA
>>> Email: [email protected]
>>> Mobile: +64 21 2288 288
>>> Sent from my iPhone
>>> 
>>> On 09/10/2012, at 22:09, Scott Howell <[email protected]> wrote:
>>> 
>>>> I have to agree I have not lost VO as a result of using this reset
>>>> technique.
>>>> 
>>>> On Oct 9, 2012, at 12:05 AM, Katey Glass <[email protected]> wrote:
>>>> 
>>>>> I have used holding the power button and home button to reset the
>>>>> iPhone and iPad many times and I havne't lost VO ever.  Maybe reset is
>>>>> not the proper phrase as we are not technically resetting any settings,
>>>>> but rather just clearing out memory "cobwebs" on the phone or pad.
>>>>> 
>>>>> At any rate, I have indeed held both power button and home button and
>>>>> waited 10 seconds an d the device comes back talking.
>>>>> 
>>>>> Katey
>>>>> 
>>>>> On Oct 8, 2012, at 9:42 PM, "Kathy Blackburn" <[email protected]>
>>>>> wrote:
>>>>> 
>>>>>> I wrote to [email protected] and was told that the hard re-set,
>>>>>> holding down the home and sleep/wake buttons at the same time, does
>>>>>> indeed result in loss of VoiceOver and does so by design. In order to
>>>>>> get VoiceOver back, you must either get sighted help or connect the
>>>>>> phone to a computer and re-enable VoiceOver using iTunes. Moral of
>>>>>> story: power off only by holding down sleep/wake until the slider
>>>>>> appears and then double-tap.
>>>>>> 
>>>>>> Kathy Blackburn
>>>>>> [email protected]
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