Sherry,

I suspect as others have hinted that your friend has never successfully signed 
into his Apple ID on his device. It also sounds as if his touch ID might not be 
set up properly. His device should not keep prompting for his Apple ID once 
it's successfully provided.

Alan Lemly 

Sent from my iPhone

> On Feb 22, 2020, at 8:10 AM, sherrywells1...@gmail.com wrote:
> 
> He did try signing in with his Apple id & password.  The phone continues to 
> prompt for it though.  He has not called Apple accessibility yet as he is 
> hearing impaired & it is a bit of a hassle.  Since no one on the list has an 
> answer though, that is what he will need to try next.
> 
> Thanks,
> Sherry Wells
> 
> -----Original Message-----
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of 
> Sieghard Weitzel
> Sent: Saturday, February 22, 2020 12:57 AM
> To: viphone@googlegroups.com
> Subject: RE: Stopping Request for Apple ID & PW
> 
> Why does he or she not just sign in using their Apple Id and password as this 
> may very well stop any further requests for this information.
> 
> -----Original Message-----
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Joshua 
> Hendrickson
> Sent: Friday, February 21, 2020 7:46 PM
> To: viphone@googlegroups.com
> Subject: Re: Stopping Request for Apple ID & PW
> 
> I don't have the same issue, but using touch ID for things like making app 
> purchases doesn't work on my iPhone 8.  Apple accessibility doesn't know why 
> this is.  I never have to enter in my apple ID, but my password is required 
> for the first app purchase, then I'm password free for the next fifteen 
> minutes.
> 
>> On 2/21/20, Richard Turner <richardturne...@outlook.com> wrote:
>> I've never heard of this.
>> Being required to enter the passcode, yes, but Apple ID and Password, no.
>> Either the ID isn't completely setup or there is something off with 
>> the Touch ID and Passcode settings.
>> As usual, this would be easier to solve if your friend called Apple 
>> Accessibility where they could do a screen share and walk them through 
>> what to do.
>> 877-204-3930
>> 
>> 
>> Richard
>> "There's a nap for that." -- an anonymous cat
>> 
>> Sent from my iPhone SE
>> 
>> On Feb 21, 2020, at 5:33 PM, "sherrywells1...@gmail.com"
>> <sherrywells1...@gmail.com> wrote:
>> 
>> 
>> Hello all,
>> 
>> I’m asking this for a friend as I do not have this problem but don’t 
>> know what setting is involved to stop it.  He has an IPhone 8 & uses 
>> the fingerprint to sign in.  Still he always gets a pop up asking for 
>> his Apple ID & password.  How can he turn that off?
>> 
>> Thanks,
>> Sherry Wells
>> 
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> Joshua Hendrickson
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> Joshua Hendrickson
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