>From an Apple resource: If you have a hearing or vision impairment, call (877) 204-3930 for direct access to Apple representatives who are trained in providing support using accessibility
I believe this means that if he lets them know he is hearing impaired, they might offer an alternative. Or, Sherry, you could call them and ask about how your friend with a hearing impairment can best contact them directly. HTH, Richard -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Sieghard Weitzel Sent: Saturday, February 22, 2020 7:54 AM To: [email protected] Subject: RE: Stopping Request for Apple ID & PW Then delete them all and just set up 1 or 2. I know you are supposed to set up more, but I sometimes found that it works way better with just your one primary finger and maybe a second as backup in case you have little cuts or something which prevents Touch Id to recognize your primary finger. -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Simon A Fogarty Sent: Friday, February 21, 2020 10:21 PM To: [email protected] Subject: RE: Stopping Request for Apple ID & PW I've noticed my iPad mini 5 struggles with my touch id also. This is using production iPad OS 13.3.1 I've got 5 fingers setup and it struggles to pick up them all. -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Joshua Hendrickson Sent: Saturday, 22 February 2020 4:46 PM To: [email protected] Subject: Re: Stopping Request for Apple ID & PW I don't have the same issue, but using touch ID for things like making app purchases doesn't work on my iPhone 8. Apple accessibility doesn't know why this is. I never have to enter in my apple ID, but my password is required for the first app purchase, then I'm password free for the next fifteen minutes. On 2/21/20, Richard Turner <[email protected]> wrote: > I've never heard of this. > Being required to enter the passcode, yes, but Apple ID and Password, no. > Either the ID isn't completely setup or there is something off with > the Touch ID and Passcode settings. > As usual, this would be easier to solve if your friend called Apple > Accessibility where they could do a screen share and walk them through > what to do. > 877-204-3930 > > > Richard > "There's a nap for that." -- an anonymous cat > > Sent from my iPhone SE > > On Feb 21, 2020, at 5:33 PM, "[email protected]" > <[email protected]> wrote: > > > Hello all, > > I’m asking this for a friend as I do not have this problem but don’t > know what setting is involved to stop it. He has an IPhone 8 & uses > the fingerprint to sign in. Still he always gets a pop up asking for > his Apple ID & password. How can he turn that off? > > Thanks, > Sherry Wells > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact > the owners or moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. 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Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.m > ail-archive.com%2Fviphone%40googlegroups.com%2F&data=02%7C01%7C%7C > 997e4543c8d84650fe5908d7b7af6c31%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C > 1%7C0%7C637179836363339801&sdata=fcRSCmStZrcgr2ZGKHDyklrO5cMjh6b1C > 4V0dxG%2BbT4%3D&reserved=0 > --- > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected]. > To view this discussion on the web visit > https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgroups.google.com%2Fd%2Fmsgid%2Fviphone%2FMWHPR1701MB19017C66D229408F68483269B7EE0%2540MWHPR1701MB1901.namprd17.prod.outlook.com&data=02%7C01%7C%7C997e4543c8d84650fe5908d7b7af6c31%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637179836363339801&sdata=b7BCTp0wVlBlM9ZzjPI2n7M2cnYBQA9a%2Fqf3rNlLJ%2BM%3D&reserved=0. > -- Joshua Hendrickson Joshua Hendrickson -- The following information is important for all members of the V iPhone list. 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