it is the case that is causing the problem. The case was on my 3gs

***
character is found in how you treat people who can't do anything for you.

web page
http://www.wrighthere.net

  ----- Original Message ----- 
  From: Sieghard Weitzel 
  To: [email protected] 
  Sent: Saturday, October 13, 2012 2:22 AM
  Subject: RE: voiceover during a call


  Hi Robert,

   

  I just send a reply to Apple Accessibility about Voiceover volume during a 
call. I reported this to them and they replied with some suggestions, but they 
only consisted of the explanation about how to make sure speakerphone mode is 
properly activated which means they thought somehow the phone hadn't switched 
to speakerphone and this is why I couldn't hear Voiceover. I have no problem 
with my phone switching to speakerphone when I take it away from my ear. I am 
not sure if you have your phone in a case, but make sure you try it without 
case as sometimes a case can cover the proximity sensor and that is what causes 
your phone to switch to speakerphone. I usually do this:

   

  I dial the number I want to call and after I double tap on call I put my hand 
over the top part of the phone where the slot is in the glass for the earpiece. 
Once the phone on the other end starts ringing I remove my hand and now the 
proximity sensor should of course notice nothing is covering it and switch to 
speakerphone.

   

  However, I still have the volume issue. I have volume in my rotor settings 
and after a call connects I can turn up VO volume to 100% by turning the rotor 
to Volume and then flicking up until I get to 100%. Then I turn down the call 
volume to as low as it will go with the volume down button, but first of all 
the call volume does not seem to go lower than a certain level and Voiceover 
even at 100% can hardly be heard over the call volume.

   

  You can of course work around this by using a headset, but I definitely 
suggest you write to Apple Accessibility and report this because it seems to be 
one of those bugs which most iPhone 5 users and some iPhone 4S and 4 users also 
don't seem to have.

   

  I did a factory reset about 3 days after I updated to iOS 6 because of a few 
other issues and at first this seemed to be better, but after I tried to place 
calls where I had to enter numbers, listen to menus etc. a few times I find it 
really isn't much better if at all. As far as I am concerned this is one of the 
more inconvenient and serious bugs because one has to enter numbers or listen 
to menus so often and of course I also can't put the phone in speakerphone and 
look up other information during a call such as maybe a phone number, something 
in an email or another app.

   

  It would be interesting to know how many people experience this problem and 
while it adds to list traffic, the traffic is down significantly from what it 
was so maybe everybody who reads this could test this and post whether they can 
hear Voiceover comfortably during a call when the phone is on speakerphone or 
not. Before the iOS 6 update this was no problem for me on my 4S.

   

   

  Regards,

  Sieghard

   

   

  From: [email protected] [mailto:[email protected]] On Behalf Of 
Robert Doc Wright
  Sent: Saturday, October 13, 2012 1:01 AM
  To: [email protected]
  Subject: voiceover during a call

   

  Often since I purchased my new 4s I can be in a call and I cannot hear 
voiceover at all if I need to tap another number in an automated system or end 
the call. then out of no where I'll get a call and voiceover won't shut up.

  Also, when in a call and I move the phone from my ear it is not automatically 
switching to speaker like it did on my 3gs.

  ***
  character is found in how you treat people who can't do anything for you.

   

  web page
  http://www.wrighthere.net

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