it is the case that is causing the problem. The case was on my 3gs
***
character is found in how you treat people who can't do anything for you.
web page
http://www.wrighthere.net
----- Original Message -----
From: Sieghard Weitzel
To: [email protected]
Sent: Saturday, October 13, 2012 2:22 AM
Subject: RE: voiceover during a call
Hi Robert,
I just send a reply to Apple Accessibility about Voiceover volume
during a
call. I reported this to them and they replied with some suggestions, but
they only consisted of the explanation about how to make sure
speakerphone
mode is properly activated which means they thought somehow the phone
hadn't
switched to speakerphone and this is why I couldn't hear Voiceover. I
have
no problem with my phone switching to speakerphone when I take it away
from
my ear. I am not sure if you have your phone in a case, but make sure you
try it without case as sometimes a case can cover the proximity sensor
and
that is what causes your phone to switch to speakerphone. I usually do
this:
I dial the number I want to call and after I double tap on call I put
my
hand over the top part of the phone where the slot is in the glass for
the
earpiece. Once the phone on the other end starts ringing I remove my hand
and now the proximity sensor should of course notice nothing is covering
it
and switch to speakerphone.
However, I still have the volume issue. I have volume in my rotor
settings
and after a call connects I can turn up VO volume to 100% by turning the
rotor to Volume and then flicking up until I get to 100%. Then I turn
down
the call volume to as low as it will go with the volume down button, but
first of all the call volume does not seem to go lower than a certain
level
and Voiceover even at 100% can hardly be heard over the call volume.
You can of course work around this by using a headset, but I definitely
suggest you write to Apple Accessibility and report this because it seems
to
be one of those bugs which most iPhone 5 users and some iPhone 4S and 4
users also don't seem to have.
I did a factory reset about 3 days after I updated to iOS 6 because of
a
few other issues and at first this seemed to be better, but after I tried
to
place calls where I had to enter numbers, listen to menus etc. a few
times I
find it really isn't much better if at all. As far as I am concerned this
is
one of the more inconvenient and serious bugs because one has to enter
numbers or listen to menus so often and of course I also can't put the
phone
in speakerphone and look up other information during a call such as maybe
a
phone number, something in an email or another app.
It would be interesting to know how many people experience this problem
and while it adds to list traffic, the traffic is down significantly from
what it was so maybe everybody who reads this could test this and post
whether they can hear Voiceover comfortably during a call when the phone
is
on speakerphone or not. Before the iOS 6 update this was no problem for
me
on my 4S.
Regards,
Sieghard
From: [email protected] [mailto:[email protected]] On
Behalf
Of Robert Doc Wright
Sent: Saturday, October 13, 2012 1:01 AM
To: [email protected]
Subject: voiceover during a call
Often since I purchased my new 4s I can be in a call and I cannot hear
voiceover at all if I need to tap another number in an automated system
or
end the call. then out of no where I'll get a call and voiceover won't
shut
up.
Also, when in a call and I move the phone from my ear it is not
automatically switching to speaker like it did on my 3gs.
***
character is found in how you treat people who can't do anything for
you.
web page
http://www.wrighthere.net
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