Just a note, you can get your bill from Verizon in Braille.

Fred Olver
  ----- Original Message ----- 
  From: Kay Malmquist 
  To: viphone@googlegroups.com 
  Sent: Sunday, July 19, 2020 4:25 AM
  Subject: Re: Verizon Accessibility Number, was Re: shopping for mobile plans


  Yes, I found that number quite interesting.  Does anyone know if AT&T has one 
as well?

  Kay Malmquist
  kay.malmqu...@gmail.com

  When I let go of what I am, I become what I might be.
  — Lao Tzu 
    
    ----- Original Message ----- 
    From: Les Kriegler 
    To: viphone@googlegroups.com 
    Sent: Saturday, July 18, 2020 3:17 PM
    Subject: RE: Verizon Accessibility Number, was Re: shopping for mobile plans


    Hi Alan,

    This is great information. I didn’t know Verizon had an accessibility 
department. I called and found out they are open from 8 AM to 9 PM 
Monday-Friday. I’m certain I’ll be speaking with them.

    Best Regards,

     

    Les

     

    From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Alan 
Lemly
    Sent: Saturday, July 18, 2020 11:36 AM
    To: viphone@googlegroups.com
    Subject: RE: Verizon Accessibility Number, was Re: shopping for mobile plans

     

    Arnold,

     

    The Verizon Accessibility phone number is 888-262-1999. Their website is:

     

    http://www.vzw.com/accessibility

     

    Alan Lemly

     

    From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Arnold Schmidt
    Sent: Saturday, July 18, 2020 12:53 AM
    To: viphone@googlegroups.com
    Subject: Verizon Accessibility Number, was Re: shopping for mobile plans

     

    What is the Verizon Accessibility number?I want to check into these plans, 
I hope they are not just lans for your area.  Thanks in advance. 

     

    Arnold Schmidt 

    Sent from  Arnold's  iPhone Six


    On Jul 18, 2020, at 12:21 AM, R Van Lant <vanlant2...@msn.com> wrote:

    I did call Verizon Accessibility today and had them walk me through my 
current bill; that gave me an opportunity to ask a few questions about pricing. 
 Thank goodness for the accessibility line.  When I tried calling the regular 
number, I was given this message about the reduced staff due to COVID and 
pretty much given the only option of clicking on a link they texted to me to do 
an online chat session.  I hung up and called the accessibility line and got a 
person after maybe a 10 minute wait.  

     

     

    From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of 
Richard Turner
    Sent: Thursday, July 16, 2020 9:12 PM
    To: viphone@googlegroups.com
    Subject: Re: shopping for mobile plans

     

    Xfinity is great if you have their internet. 

    We were on Consumer cellular before Xfinity offered their plan.

    Consumer cellular was quite affordable and very good customer service.

    I suggest calling the various companies.

    I know Consumer Cellular will give you all the details up front.

    Verizon does have an accessibility department, so maybe they would be more 
helpful.

    I don't have much experience with anyone else.

     

     

     

    Richard

    "He that cannot forgive others breaks the bridge over which he must pass 
himself,” and we forget that only grace can break the cycle of ancient hatreds 
among peoples. (It is notable that while I have regretted not granting grace to 
others, I’ve never once regretted extending it.)" - Edward Herbert





      On Jul 16, 2020, at 7:36 PM, R Van Lant <vanlant2...@msn.com> wrote:

       

      Is it just me, or have cell phone carriers made it ridiculously hard to 
find out how much plans cost?  I’m currently on Verizon with my new unlocked SE 
2020 and want to look at potentially switching. I cannot even figure out 
T-Mobile’s site, even with the accessibility mode turned on. Same with 
Verizon’s site. It’s like they are hiding the various pricing on calling plans. 
  Am I missing something?  For those who have shopped around, what is your 
method?  I’m inclined to go to a store to at least get some answers, but 
haven’t had the time.  

       

      Any advice is appreciated.  I looked at Xfinity Mobile, which is at least 
easier to navigate, but it looks like you have to have their internet service, 
which I do not. 

       

       

       

       

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