Thanks for sharing this information.

Curious if someone could setup a blog or Wiki listing the various companies offering A phone number to reach their accessibility department?


Think amazon, Google and Microsoft has an accessibility phone number. Just would like too bookmark a resource that list all of them.


On 7/18/2020 11:35 AM, Alan Lemly wrote:

Arnold,

The Verizon Accessibility phone number is 888-262-1999. Their website is:

http://www.vzw.com/accessibility

Alan Lemly

*From:*[email protected] [mailto:[email protected]] *On Behalf Of *Arnold Schmidt
*Sent:* Saturday, July 18, 2020 12:53 AM
*To:* [email protected]
*Subject:* Verizon Accessibility Number, was Re: shopping for mobile plans

What is the Verizon Accessibility number?I want to check into these plans, I hope they are not just lans for your area.  Thanks in advance.

Arnold Schmidt

Sent from  Arnold's  iPhone Six


On Jul 18, 2020, at 12:21 AM, R Van Lant <[email protected] <mailto:[email protected]>> wrote:

I did call Verizon Accessibility today and had them walk me through my current bill; that gave me an opportunity to ask a few questions about pricing. Thank goodness for the accessibility line.  When I tried calling the regular number, I was given this message about the reduced staff due to COVID and pretty much given the only option of clicking on a link they texted to me to do an online chat session.  I hung up and called the accessibility line and got a person after maybe a 10 minute wait.

*From:* [email protected] <mailto:[email protected]> <[email protected] <mailto:[email protected]>> *On Behalf Of *Richard Turner
*Sent:* Thursday, July 16, 2020 9:12 PM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: shopping for mobile plans

Xfinity is great if you have their internet.

We were on Consumer cellular before Xfinity offered their plan.

Consumer cellular was quite affordable and very good customer service.

I suggest calling the various companies.

I know Consumer Cellular will give you all the details up front.

Verizon does have an accessibility department, so maybe they would be more helpful.

I don't have much experience with anyone else.

Richard

"He that cannot forgive others breaks the bridge over which he must pass himself,” and we forget that only grace can break the cycle of ancient hatreds among peoples. (It is notable that while I have regretted not granting grace to others, I’ve never once regretted extending it.)" - Edward Herbert




    On Jul 16, 2020, at 7:36 PM, R Van Lant <[email protected]
    <mailto:[email protected]>> wrote:

    

    Is it just me, or have cell phone carriers made it ridiculously
    hard to find out how much plans cost?  I’m currently on Verizon
    with my new unlocked SE 2020 and want to look at potentially
    switching. I cannot even figure out T-Mobile’s site, even with the
    accessibility mode turned on. Same with Verizon’s site. It’s like
    they are hiding the various pricing on calling plans.   Am I
    missing something?  For those who have shopped around, what is
    your method?  I’m inclined to go to a store to at least get some
    answers, but haven’t had the time.

    Any advice is appreciated.  I looked at Xfinity Mobile, which is
    at least easier to navigate, but it looks like you have to have
    their internet service, which I do not.

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