thanks Richard. That’s what I get for my lack of patience. I just pray I do have apple care. It is unbelievable how dependent I am on my iPhone.
> On Sep 17, 2020, at 8:55 AM, Richard Turner <[email protected]> > wrote: > > That is odd, did you call Apple Accessibility, or just Apple? > I've never had Apple Accessibility ask for a serial number to check for Apple > Care. > Unless, maybe on the off chance you needed a phone replaced I guess they > might. > > That is really sad. I'm sorry you are experiencing this. > > > > Richard > "He that cannot forgive others breaks the bridge over which he must pass > himself,” and we forget that only grace can break the cycle of ancient > hatreds among peoples. (It is notable that while I have regretted not > granting grace to others, I’ve never once regretted extending it.)" - Edward > Herbert > > -----Original Message----- > From: 'A Robledo' via VIPhone <[email protected] > <mailto:[email protected]>> > Sent: Thursday, September 17, 2020 6:29 AM > To: [email protected] <mailto:[email protected]> > Subject: Re: help please trouble with iOS update > > the phone got stuck on the update. I have no sighted help. I plugged it in to > my computer but that was a disaster. I called Apple and they want the serial > number which I can’t read in order to see if I have Apple Care. To top it off > all the stores are closed. If you can help it. Don’t update phone unless you > have sighted help. I am pretty confortable with updating my apple products. > Since I have owned apple products for a long time and usely I come back from > the problem but this stupid virus makes things worse since the stores are > closed. > >> On Sep 16, 2020, at 7:55 PM, 'A Robledo' via VIPhone >> <[email protected]> wrote: >> >> Hello list, >> >> Please help. I tried to do the update and the phone has been updating for >> about five hours. Don’t know what to do. >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. 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