Hi, Apple Accessibility will help whether you have Apple Care or not. I would suggest calling back. You'll probably get someone better. I hope so!
Best, Anna > On Sep 17, 2020, at 9:11 AM, 'A Robledo' via VIPhone > <[email protected]> wrote: > > thanks Richard. That’s what I get for my lack of patience. I just pray I do > have apple care. It is unbelievable how dependent I am on my iPhone. > >> On Sep 17, 2020, at 8:55 AM, Richard Turner <[email protected] >> <mailto:[email protected]>> wrote: >> >> That is odd, did you call Apple Accessibility, or just Apple? >> I've never had Apple Accessibility ask for a serial number to check for >> Apple Care. >> Unless, maybe on the off chance you needed a phone replaced I guess they >> might. >> >> That is really sad. I'm sorry you are experiencing this. >> >> >> >> Richard >> "He that cannot forgive others breaks the bridge over which he must pass >> himself,” and we forget that only grace can break the cycle of ancient >> hatreds among peoples. (It is notable that while I have regretted not >> granting grace to others, I’ve never once regretted extending it.)" - Edward >> Herbert >> >> -----Original Message----- >> From: 'A Robledo' via VIPhone <[email protected] >> <mailto:[email protected]>> >> Sent: Thursday, September 17, 2020 6:29 AM >> To: viphone@googlegroupscom <mailto:[email protected]> >> Subject: Re: help please trouble with iOS update >> >> the phone got stuck on the update. I have no sighted help. I plugged it in >> to my computer but that was a disaster. I called Apple and they want the >> serial number which I can’t read in order to see if I have Apple Care. To >> top it off all the stores are closed. If you can help it. Don’t update phone >> unless you have sighted help. I am pretty confortable with updating my apple >> products. Since I have owned apple products for a long time and usely I come >> back from the problem but this stupid virus makes things worse since the >> stores are closed. >> >>> On Sep 16, 2020, at 7:55 PM, 'A Robledo' via VIPhone >>> <[email protected] <mailto:[email protected]>> wrote: >>> >>> Hello list, >>> >>> Please help. I tried to do the update and the phone has been updating for >>> about five hours. Don’t know what to do. >>> >>> -- >>> The following information is important for all members of the V iPhone list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> [email protected] <mailto:[email protected]>. 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Your list owner is Cara Quinn - you >> can reach Cara at [email protected] <mailto:[email protected]> >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> <http://wwwmail-archive.com/[email protected]/> >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/MWHPR17MB19813627E70E9ED20FE51031B73E0%40MWHPR17MB1981.namprd17.prod.outlook.com >> >> <https://groups.google.com/d/msgid/viphone/MWHPR17MB19813627E70E9ED20FE51031B73E0%40MWHPR17MB1981.namprd17.prod.outlook.com>. > > > -- > The following information is important for all members of the V iPhone list > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. 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If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/FF11449D-40DA-437E-B1D1-894EFA57A77D%40att.net.
