Glad to hear that you got everything back. I had something similar back
in 2017 and I wasn't as lucky as you were. But fortunately T-mobile did
a warranty exchange and I was only down for one day. But I definitely
know how that feels. I posted here on the group about how to help with
the VO lag a little.
On 9/20/2020 12:12 AM, Alan Lemly wrote:
Hi List,
I want to thank those who posted well wishes and instructions for
recovering my iPhone SE after a failed attempt to restore last night's
encrypted iTunes backup following a reset of all settings as directed
by Apple Accessibility. I spoke to another Apple Accessibility person
named Patricia who was very helpful. She directed me to start iTunes
on my computer and with the phone disconnected, to press volume up,
volume down, and then hold the side power button and connect the phone
to the computer with its lightning cable while continuing to hold down
the power button. This put the phone in recovery mode. iTunes prompted
me to either update or restore the phone. I attempted the update at
first but this was a no go because my iPhone screen kept displaying
the Apple logo appearing and disappearing for a few seconds at a time.
After the update failed, I got into recovery mode again and did a
restore which worked to reset my iPhone just as it was when it arrived
new. I was then able to restore last night's backup when prompted to
either start using it as a new phone or to restore a backup. This
restoration took a bit over an hour and all my apps had to re-download
again but I got all my settings back including everything that was
reset when directed by Willard at Apple Accessibility. I have no clue
what caused the phone to hang as it did during my first restore but
I'm very glad I got everything back. I'll chalk this up to a learning
experience.
I just want to encourage everyone who is planning on doing an iOS
upgrade, especially a major one such as with iOS 14, to backup your
device before doing so. You never know what might happen during the
upgrade and having to start over fresh can be most time consuming.
Alan Lemly
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