Thanks, Shirley. I, too, didn't have any issues with upgrading to iOS 14. My problems began when I attempted to report some focus issues on the Settings, account, Media and purchases screen. The Apple Accessibility agent had me reset all my settings which made a mess of my iPhone. It was when I attempted to restore an iTunes encrypted backup that my iPhone got hung and had to be restored to factory settings.
Alan From: [email protected] [mailto:[email protected]] On Behalf Of Shirley Baker Sent: Sunday, September 20, 2020 12:15 PM To: [email protected] Subject: Re: iPhone SE 2020 successfully recovered and restored Alan, so glad you got your phone working again. What a nightmare! I have had no problems so far with the update of my phone. Only my watch when it wouldn't speak. Sent from my iPhone On Sep 20, 2020, at 12:12 AM, Alan Lemly <[email protected]> wrote: Hi List, I want to thank those who posted well wishes and instructions for recovering my iPhone SE after a failed attempt to restore last night's encrypted iTunes backup following a reset of all settings as directed by Apple Accessibility. I spoke to another Apple Accessibility person named Patricia who was very helpful. She directed me to start iTunes on my computer and with the phone disconnected, to press volume up, volume down, and then hold the side power button and connect the phone to the computer with its lightning cable while continuing to hold down the power button. This put the phone in recovery mode. iTunes prompted me to either update or restore the phone. I attempted the update at first but this was a no go because my iPhone screen kept displaying the Apple logo appearing and disappearing for a few seconds at a time. After the update failed, I got into recovery mode again and did a restore which worked to reset my iPhone just as it was when it arrived new. I was then able to restore last night's backup when prompted to either start using it as a new phone or to restore a backup. This restoration took a bit over an hour and all my apps had to re-download again but I got all my settings back including everything that was reset when directed by Willard at Apple Accessibility. I have no clue what caused the phone to hang as it did during my first restore but I'm very glad I got everything back. I'll chalk this up to a learning experience. I just want to encourage everyone who is planning on doing an iOS upgrade, especially a major one such as with iOS 14, to backup your device before doing so. You never know what might happen during the upgrade and having to start over fresh can be most time consuming. Alan Lemly -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. 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