Mine works the majority of the time, but why I got to this level is that 
someone on this or another iPhone list said to hold the phone 12-14 inches away 
from the face. 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Les Kriegler
Sent: Wednesday, November 11, 2020 4:37 AM
To: [email protected]
Subject: Face I.D

Hi All,

Okay, I have had my new iPhone for about 3 and a half weeks. More often than 
not, I cannot get Face I.D to work. Sometimes it works when I do not expect it 
to do so, other times, it’s just the opposite. I cannot consistently create 
situations where I can identify what my issue is with this feature. I have had 
a few discussions with Apple Accessibility. I have removed and reset up Face 
ID, I even removed my app settings before setting up Face I.D. The problem 
persists. So my questions are these. For those of you using Face I.D, on a 
percentage basis, how often would you say that Face I.D works for you. Second 
question, if it works the majority of the time, what method did you use to 
bring this about? Thanks for the assist on this one.

Best Regards,

 

Les

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