Simon, I am aware of that. If I were to turn off Face I.D, then I would opt for 
the SE. In other words, I wish to use Face I.D.

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Simon A 
Fogarty
Sent: Friday, November 13, 2020 4:04 AM
To: viphone@googlegroups.com
Subject: RE: Face I.D

Les,
You can turn face id off if you so wish,


-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Les 
Kriegler
Sent: Friday, 13 November 2020 7:35 pm
To: viphone@googlegroups.com
Subject: RE: Face I.D

Hi Carolyn,
Thanks. Well, I thought I had this all figured out, but I'm still getting 
inconsistent performance with face I.D. I think my only option is to completely 
erase the phone And start over, or swap out my phone. If I erase the phone and 
re-set it up and that does not resolve the issue, I'll have to do this a second 
time. I've spent considerable time on this issue, and I'm leaning toward 
replacing the phone. I can be holding my phone in the exact same position and 
it will work, then stop working with the message, try again. If anyone has 
other suggestions, I'm open to them. With Covid concerns, I may not be able to 
swap via curbside, but we'll see about that one.
Best,

Les

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Carolyn
Sent: Wednesday, November 11, 2020 6:34 PM
To: viphone@googlegroups.com
Subject: RE: Face I.D

Good going, Les. I think I was doing more like you said until someone on one of 
the lists said they held their phone about 12-14 inches out from their face. 

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Les Kriegler
Sent: Wednesday, November 11, 2020 4:24 PM
To: viphone@googlegroups.com
Subject: RE: Face I.D

Hi Wayne,
I appreciate your response, as well as the many recommendations from others on 
this list. I think I finally figured it out! I was holding the phone the same 
way as I do when navigating the screen. My wife encouraged me to hold the phone 
vertically. I can best describe it as the phone being absolutely straight in my 
hand. Holding it in this manner and away from my face now results in Face I.D 
working every time. Now, I've had false positives before, but I really think 
I've cracked it! Again, I really appreciate everybody's suggestions. Simon, you 
mentioned an attention setting which I will look at. As of now, the difference 
is night and day!
Best Regards,

Les

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Wayne 
Merritt
Sent: Wednesday, November 11, 2020 2:17 PM
To: viphone@googlegroups.com
Subject: Re: Face I.D

Mine works about 90% of the time. I hold my phone like I'm on a Facetime or 
other video call. I do have issues with turning my head the right way when 
approving app downloads or purchases. I usually will rotate my face around 
until I hear the ding to approve the purchase/download. Perhaps an SE phone 
would work better for you. It sounds like you're still in the first 30 day 
period.

Best,
Wayne Merritt

On 11/11/20, Carolyn <4carol...@windstream.net> wrote:
> Mine works the majority of the time, but why I got to this level is 
> that someone on this or another iPhone list said to hold the phone
> 12-14 inches away from the face.
>
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Les Kriegler
> Sent: Wednesday, November 11, 2020 4:37 AM
> To: viphone@googlegroups.com
> Subject: Face I.D
>
> Hi All,
>
> Okay, I have had my new iPhone for about 3 and a half weeks. More 
> often than not, I cannot get Face I.D to work. Sometimes it works when 
> I do not expect it to do so, other times, it’s just the opposite. I 
> cannot consistently create situations where I can identify what my 
> issue is with this feature. I have had a few discussions with Apple 
> Accessibility. I have removed and reset up Face ID, I even removed my app 
> settings before setting up Face I.D.
> The problem persists. So my questions are these. For those of you 
> using Face I.D, on a percentage basis, how often would you say that 
> Face I.D works for you. Second question, if it works the majority of 
> the time, what method did you use to bring this about? Thanks for the assist 
> on this one.
>
> Best Regards,
>
>
>
> Les
>
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