Hi everyone, Great news! We no longer store any scanned material with Supersense, so you are free to use the app with any materials you would like. :) We are also expecting to have another sale before the summer time, so if you missed the discounted pricing, there is still hope!
All the best, and happy 2021. On 12/28/20, Simon A Fogarty <si...@blinky-net.com> wrote: > Hi shane, > > Thanks for looking into this situation, > > Privacy of ones personal data is a big problem in the world now so it is > grea that you and your company have taken this on as an issue. > > We do appreciate it and it will make me think again about the purchase of > this product. > > Mind you the price is high here in nz, > > As for your staff being on holiday this week, > Why the heck are they not slaving away, is there something on this week in > your country? > > We kiwis are working hard every day currently, > At least I was today on my tanning! > > > > -----Original Message----- > From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Shane > Lowe > Sent: Monday, 28 December 2020 9:38 am > To: viphone@googlegroups.com > Subject: Re: Mostly For Shane - Issue, privacy questions and suggestion for > SuperSense > > Hi all, > Thank you so much for your feedback. > We had this policy in place when we first launched Supersense to continue > insuring the fidelity of the AI systems in the app, but in light of your > feedback we will be moving forward to reconsider the way we handle data. > Our team is off this week for the holidays, but I'll be in touch afterword. > > > On 12/27/20, Evan Reese <ment...@dslextreme.com> wrote: >> I don't think I would buy it. >> It is all well and good to say that whatever they choose to keep won't >> be linked to your personal details. The big problem with that is that >> the documents I might need to scan, and the ones they choose to >> randomly keep, ARE, my personal details. >> >> Evan >> >> >> On 12/27/2020 12:27 PM, Dennis Long wrote: >>> I agree. This has caused me to rethink my purchase that I was 100% >>> going to make before. >>> >>> -----Original Message----- >>> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf >>> Of Simon A Fogarty >>> Sent: Saturday, December 26, 2020 5:51 PM >>> To: viphone@googlegroups.com >>> Subject: RE: Mostly For Shane - Issue, privacy questions and >>> suggestion for SuperSense >>> >>> More to the point, why are they keeping scanned images? >>> >>> Does the ocr not take place on the device and therefore shouldn't >>> need to be kepts Correct me if I'm wrong but no one else keeps >>> scanned images of things people OCR on their devices. >>> >>> -----Original Message----- >>> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf >>> Of Kelly Pierce >>> Sent: Saturday, 26 December 2020 6:23 pm >>> To: viphone@googlegroups.com >>> Subject: Re: Mostly For Shane - Issue, privacy questions and >>> suggestion for SuperSense >>> >>> Shane, >>> >>> Are document scans ever deleted from your system to protect user’s >>> privacy? Randomly collected scans of documents like mail, financial >>> statements, employer communications and similar material may not be >>> linked with a user’s personal details but the end user is >>> identifiable in the documents. These electronic records could be >>> subject to subpoena and expose blind people to the legal discovery >>> process just for needing to read material. One way to limit exposure >>> to this problem would be to delete these kinds of records regularly, >>> such as every 30 or 60 days so third parties would not be able to access >>> them. >>> >>> The difference between your service and Seeing AI from Microsoft is >>> that all data stays on the phone with Seeing AI and it is purged when >>> the app is closed. The problem with blindness related interactive or >>> cloud based services is the issue of data collection policies that >>> fail to understand that the blind community is relatively small. >>> People can be easily identified based on contextual information, even >>> though it is stripped of metadata like names and e-mail addresses. >>> >>> Kelly >>> >>> >>> >>> On 12/24/20, Shane Lowe <sh...@mediate.tech> wrote: >>>> Cara, >>>> Thanks so much for your patients. >>>> I confirmed directly from the Co-founder of Mediate that we only >>>> store randomized usage data to determine the quality of our AI >>>> technology. >>>> None of this is linked with any user's personal details. >>>> Furthermore, we do not share any of our user's information with >>>> third parties. Please let me know if there's anything else I can do >>>> for you, and happy holidays! :) >>>> >>>> On 12/23/20, Cara Quinn <caraqu...@caraquinn.com> wrote: >>>>> Hi Shane, >>>>> >>>>> Fair enough. :) thanks very much for your response and for checking >>>>> into that. I really appreciate it. >>>>> >>>>> When LookTel was considering using google Analytics to help enhance >>>>> customer experience, we ended up deciding against it because even >>>>> though the provided data was supposed to be anonymized, it still >>>>> gave us the customer's city, so we opted not to use analytics of any >>>>> kind. >>>>> >>>>> Since the blind and visually impaired population is so small, >>>>> relatively, even having the city of a customer is often-times >>>>> enough to identify that person. >>>>> >>>>> So this is part of the reason for my questions. >>>>> >>>>> Thanks so much Shane, and will look forward to what you find out. >>>>> >>>>> cheers and happy holidays! >>>>> >>>>> Cara >>>>> >>>>> >>>>> >>>>>> On Dec 23, 2020, at 8:13 AM, Shane Lowe <sh...@mediate.tech> wrote: >>>>>> >>>>>> Cara, >>>>>> Thanks so much for reaching out with your suggestions and concerns. >>>>>> I have noted down your suggestion about Supersense's speech rate, >>>>>> which is particularly timely since I was discussing this with our >>>>>> developers last week! :) >>>>>> >>>>>> I believe I have the answers to both of your privacy questions, >>>>>> but I have a call with our co-founder tomorrow morning, during >>>>>> which I will cover them in detail so that I can make sure I am >>>>>> providing you the most accurate info. Stay tuned! >>>>>> >>>>>> >>>>>> On 12/22/20, Cara Quinn <caraqu...@caraquinn.com> wrote: >>>>>>> This one is mostly for Shane but I am posting here as others may >>>>>>> wish to know some of my privacy questions (further down this >>>>>>> note) as well. >>>>>>> >>>>>>> Shane, first off, thank you for all your work on Super sense. I’m >>>>>>> very impressed with a couple of features in particular in the app. >>>>>>> >>>>>>> I’ll get to my questions on privacy below but first, I noticed >>>>>>> that I needed to manually adjust the speech rate. It is actually >>>>>>> possible to have each AVSpeechUtterance have its >>>>>>> prefersAssistiveTechnologySettings property set to true so that >>>>>>> it will use VoiceOver’s speech settings. This way it would be >>>>>>> possible for folks not to need to set this. This might be a >>>>>>> consideration to have as a setting that people may change if they >>>>>>> like. Just a thought and hope it helps. >>>>>>> >>>>>>> OK so now on to my issue and questions; >>>>>>> >>>>>>> I seem not to be able to activate the Restore Purchase button. >>>>>>> Honestly, >>>>>>> I’ve forgotten if I purchased a subscription and wanted to check. >>>>>>> :) The button just does not seem to want to activate though so >>>>>>> I’m wondering if this may be an issue with the app’s UI with VO? >>>>>>> >>>>>>> This takes me to my privacy questions; >>>>>>> >>>>>>> Since I am considering the lifetime subscription, I was reading >>>>>>> over the privacy policy and Terms of Service and noticed a couple >>>>>>> of things that I have questions on. >>>>>>> >>>>>>> I’ll post the two relevant sections here, followed by my questions: >>>>>>> >>>>>>> 1 Information Collection and Use >>>>>>> For a better experience, while using our Service, we may require >>>>>>> you to provide us with certain personally identifiable >>>>>>> information, including but not limited to email addresses, in >>>>>>> addition to text data and image data. >>>>>>> The >>>>>>> personally identifiable information that we request will be >>>>>>> retained by us and used as described in this privacy policy. The >>>>>>> anonymized data that is collected throughout the application may >>>>>>> be used in collaboration with universities for academic purposes >>>>>>> to assist our customer community. >>>>>>> The app does use third party services that may collect >>>>>>> information used to identify you. >>>>>>> Link to privacy policy of third party service providers used by >>>>>>> the app >>>>>>> - Google Play Services >>>>>>> - Firebase Analytics >>>>>>> - Crashlytics >>>>>>> Log Data >>>>>>> >>>>>>> 2 Service Providers >>>>>>> We may employ third-party companies and individuals due to the >>>>>>> following >>>>>>> reasons: >>>>>>> - To facilitate our Service; >>>>>>> - To provide the Service on our behalf; >>>>>>> - To perform Service-related services; or >>>>>>> - To assist us in analyzing how our Service is used. >>>>>>> We want to inform users of this Service that these third parties >>>>>>> have access to your Personal Information. The reason is to >>>>>>> perform the tasks assigned to them on our behalf. However, they >>>>>>> are obligated not to disclose or use the information for any >>>>>>> other purpose. >>>>>>> >>>>>>> So in section 1 above, you mention that text and image data may >>>>>>> be collected. Does this mean that people should not use this app >>>>>>> for reading credit card numbers and sensitive personal information? >>>>>>> >>>>>>> In section 2, similarly to section 1, you mention that third >>>>>>> parties or individuals also may have access to personally >>>>>>> identifiable information. >>>>>>> Will folks be alerted to this personaly identifiable data being >>>>>>> shared and have the chance to get more information on each >>>>>>> instance or opt out? >>>>>>> >>>>>>> Thanks so much Shane and I’m very interested in your responses to >>>>>>> these questions as I am really looking forward to using this app >>>>>>> with the lifetime subscription with privacy and such preserved. >>>>>>> >>>>>>> Thanks a bunch and please let me wish you and yours a lovely and >>>>>>> safe holiday season and great new year! >>>>>>> >>>>>>> Cheers! >>>>>>> >>>>>>> Cara >>>>>>> >>>>>>> -- >>>>>>> The following information is important for all members of the V >>>>>>> iPhone list. >>>>>>> >>>>>>> If you have any questions or concerns about the running of this >>>>>>> list, or if you feel that a member's post is inappropriate, >>>>>>> please contact the owners or moderators directly rather than >>>>>>> posting on the list itself. >>>>>>> >>>>>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached >>>>>>> at: >>>>>>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach >>>>>>> Cara at caraqu...@caraquinn.com >>>>>>> >>>>>>> The archives for this list can be searched at: >>>>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>>>> --- >>>>>>> You received this message because you are subscribed to the >>>>>>> Google Groups "VIPhone" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>> send an email to viphone+unsubscr...@googlegroups.com. >>>>>>> To view this discussion on the web visit >>>>>>> https://groups.google.com/d/msgid/viphone/1C1A8DA5-A8E2-4BAC-B30A-60DA41E28338%40caraquinn.com. >>>>>>> >>>>>> >>>>>> -- >>>>>> Shane Lowe. >>>>>> Community Manager @ Mediate >>>>>> Mobile (call or text): +1 502-435-2671 Learn more at >>>>>> http://supersense.app >>>>>> >>>>>> -- >>>>>> The following information is important for all members of the V >>>>>> iPhone list. >>>>>> >>>>>> If you have any questions or concerns about the running of this >>>>>> list, or if you feel that a member's post is inappropriate, please >>>>>> contact the owners or moderators directly rather than posting on >>>>>> the list itself. >>>>>> >>>>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>>>>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach >>>>>> Cara at caraqu...@caraquinn.com >>>>>> >>>>>> The archives for this list can be searched at: >>>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>>> --- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "VIPhone" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to viphone+unsubscr...@googlegroups.com. >>>>>> To view this discussion on the web visit >>>>>> https://groups.google.com/d/msgid/viphone/CABbrTbiL0CFfwOk5Ek3W_GWMdUtssc%3DrfvbhzG2peAYzvtj%2B1A%40mail.gmail.com. >>>>> -- >>>>> The following information is important for all members of the V >>>>> iPhone list. >>>>> >>>>> If you have any questions or concerns about the running of this >>>>> list, or if you feel that a member's post is inappropriate, please >>>>> contact the owners or moderators directly rather than posting on >>>>> the list itself. >>>>> >>>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>>>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara >>>>> at caraqu...@caraquinn.com >>>>> >>>>> The archives for this list can be searched at: >>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>> --- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "VIPhone" group. >>>>> To unsubscribe from this group and stop receiving emails from it, >>>>> send an email to viphone+unsubscr...@googlegroups.com. >>>>> To view this discussion on the web visit >>>>> https://groups.google.com/d/msgid/viphone/90CECEBA-A510-4CE0-B93B-6171C03E6B73%40caraquinn.com. >>>>> >>>> >>>> -- >>>> Shane Lowe. >>>> Community Manager @ Mediate >>>> Mobile (call or text): +1 502-435-2671 Learn more at >>>> http://supersense.app >>>> >>>> -- >>>> The following information is important for all members of the V >>>> iPhone list. >>>> >>>> If you have any questions or concerns about the running of this >>>> list, or if you feel that a member's post is inappropriate, please >>>> contact the owners or moderators directly rather than posting on the >>>> list itself. >>>> >>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara >>>> at caraqu...@caraquinn.com >>>> >>>> The archives for this list can be searched at: >>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups "VIPhone" group. >>>> To unsubscribe from this group and stop receiving emails from it, >>>> send an email to viphone+unsubscr...@googlegroups.com. >>>> To view this discussion on the web visit >>>> https://groups.google.com/d/msgid/viphone/CABbrTbgnPAdrGYF8N9D%2BPnuxDt12SjdDrFevk0wFMFRi25g1%2Bw%40mail.gmail.com. >>>> >>> -- >>> The following information is important for all members of the V >>> iPhone list. >>> >>> If you have any questions or concerns about the running of this list, >>> or if you feel that a member's post is inappropriate, please contact >>> the owners or moderators directly rather than posting on the list >>> itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara >>> at caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/viphone@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, >>> send an email to viphone+unsubscr...@googlegroups.com. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/viphone/CAOQRLb8axp%3DA-O49ie4gsXGqAV7YpkWJtaGYGfCuaO1NcDGEqQ%40mail.gmail.com. >>> >>> -- >>> The following information is important for all members of the V >>> iPhone list. >>> >>> If you have any questions or concerns about the running of this list, >>> or if you feel that a member's post is inappropriate, please contact >>> the owners or moderators directly rather than posting on the list >>> itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara >>> at caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/viphone@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, >>> send an email to viphone+unsubscr...@googlegroups.com. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/viphone/SYCPR01MB4048E0ADA911CBF9BFC52C6E8ADB0%40SYCPR01MB4048.ausprd01.prod.outlook.com. >>> >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, >> or if you feel that a member's post is inappropriate, please contact >> the owners or moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send >> an email to viphone+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/7c34b014-754c-3783-d229-31db282a36bb%40dslextreme.com. >> > > > -- > Shane Lowe. > Community Manager @ Mediate > Mobile (call or text): +1 502-435-2671 > Learn more at http://supersense.app > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/CABbrTbgBzAP4hvodmwjoS0_QaUZTxTHvD3s_Yhk5EcB%3DNFuP0A%40mail.gmail.com. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/SYCPR01MB4048609B2D6A9D7C6E4474728AD90%40SYCPR01MB4048.ausprd01.prod.outlook.com. > -- Shane Lowe. Community Manager @ Mediate Mobile (call or text): +1 502-435-2671 Learn more at http://supersense.app -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/CABbrTbioC5y-6iVhKp26nFZnibffRwDtPzj4-q5K%2BRFKHd4LoA%40mail.gmail.com.
