My friend had nothing but problems with the Blind Shell. She's been blind all 
her life and is pretty good with devices. 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Michael Irons
Sent: Monday, May 3, 2021 11:34 AM
To: [email protected]
Subject: Re: In need of assistance

Make a better name for the blind shell could be the blind hell because when you 
get that phone you can’t get rid of it.

Sent from my iPhone

> On May 3, 2021, at 10:23 AM, Carolyn <[email protected]> wrote:
> 
> There are push button phones that work, but they require some careful 
> research. 
> 
> I have a friend who has just gotten the latest Kyocera from AT&T and is 
> giving up her Blind Shell Classic that never served her adequately and now is 
> having some real issues; she can't even sell it. 
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Richard Turner
> Sent: Sunday, May 2, 2021 7:31 PM
> To: [email protected]
> Subject: Re: In need of assistance
> 
> You know Kate, there are push button/flip type phones that talk if that would 
> be easier for your grandmother. 
> 
> The flat screen can really put people off at first.
> 
> 
> 
> Richard 
> "Great minds discuss ideas, average minds discuss events, small minds discuss 
> people." -- Eleanor Roosevelt
> 
> www.turner42.com
> 
> 
> 
>    On May 2, 2021, at 4:26 PM, Simon A Fogarty <[email protected]> wrote:
>    
>    
> 
>     
> 
>    Hi Kait,
> 
>     
> 
>    This list is a great resource for anyone learning to use a device with 
> adaptive technology.
> 
>     
> 
>    Feel free to ask any questions and we’ll do our best to help.
> 
>     
> 
>    Yes trying to teach an older person how to use technology is difficult in 
> the first situation, but when you add in adaptive tech such as voiceover the 
> screen reader then you really start having clashs 
> 
>    I know this from trying to teach my mother and father how to use a mobile 
> and computer.
> 
>     
> 
>     
> 
>    As you say just take it one step at a time,
> 
>     
> 
>    As for your 911  yes if hey siri is on, 
> 
>    She should be able to use it to call 911,
> 
>     
> 
>    The other option is the power button on the phone which if you press 5 
> times  should give you an sos format of calling,
> 
>     
> 
>    Which may or may not be a good thing,
> 
>     
> 
>    Another but slightly more costly thing is that the apple watch now has an 
> alert for people that have fallen 
> 
>    So if you had a watch for your gran,
> 
>    The trip alert could be setup to let yourself know or emergency services 
> know that she had fallen.
> 
>     
> 
>    Hope this is of some use,
> 
>    Good luck and feel free to ask anything.
> 
>     
> 
>    From: [email protected] <[email protected]> On Behalf Of 
> Kait Forbes
>    Sent: Monday, 3 May 2021 10:17 am
>    To: [email protected]
>    Subject: Re: In need of assistance
> 
>     
> 
>    okay everyone,  Wow, I  am grateful for this support to help me with my 
> Grands phone.  I need to learn as much as she does as I am the one that will 
> be introducing all this to her.  She is not receptive to any of this.  Let's 
> just say the fight is on.  She sees light and that is it, some shadow but  
> nothing more.  She has had a flip phone but can not use it.  I bought this 
> and then realized I too needed assistance in order to help her.  I know that 
> I will not be able to dump this on her all at once.Gran is having a hard time 
> with what has been dealt to her and I want to make sure I do not overwhelm 
> her at this point but do however want to introduce things just one step at a 
> time. If I try to push I am afraid she will shut down.   I truly believe in 
> time she will see that this will be of benefit.  It is just her and I here 
> and I work outside the home. I tried to set this phone up for her but soon 
> realized I know nothing.  I need to step up to the plate for her as she was 
> for me in my life.  I also Know I am asking a lot from all of you here but if 
> you could see your way clear to assisting me , I would be forever grateful.  
> Let me tell you what I would like to start with if I may?  The,hey Siri would 
> be helpful to start with getting her to know she can use it for emergency 
> calls or to call me when I am away.  If she starts with this will she be able 
> to keep the speaker on without any additional voice commands or the need to 
> do anything else.  I know this sounds probably like an idiot mode kind of 
> thing but I know her well enough that that is enough.  I have my number in 
> the phone and I do believe if she calls for 9 1 1 using hey siri there would 
> be no problem.  this being said am I on the right track?  and if so what 
> would or could I do next to show her there is more and to build her 
> confidence?  It is all kindergarten stuff I know but I assure you this is how 
> it must be done.  I do hope you all understand?  I thank you very much for 
> your kindness, support and consideration.  Kait
> 
>     
> 
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>    On Sun, May 2, 2021 at 3:54 PM Carolyn <[email protected] 
> <mailto:[email protected]> > wrote:
> 
>        Hay Siri can be helpful to her, Kate, but you will have to go to Siri 
> in Settings and set that up for her. She will need to respond to five 
> prompts, so that Siri will recognize her voice. It is a great thing. I keep 
> my phone nearby when taking a shower, with the idea that if I should have an 
> emergency, I can say, Hay Siri, call Jim or Hay Siri, call 911. It can be 
> used that way. 
>        
>        -----Original Message-----
>        From: [email protected] <mailto:[email protected]>  
> [mailto:[email protected] <mailto:[email protected]> ] On 
> Behalf Of Mr. Ed
>        Sent: Sunday, May 2, 2021 2:28 PM
>        To: [email protected] <mailto:[email protected]> 
>        Subject: RE: In need of assistance
>        
>        Hi Kate,
>        You can also turn Voice Over on and off by telling Siri to turn on 
> voice over or Hey Siri turn off voice over if you have Hey Siri turned on in 
> settings or by holding down the home button until you hear the prompt.
>        Mr. Ed
>        
>        -----Original Message-----
>        From: [email protected] <mailto:[email protected]>  
> [mailto:[email protected] <mailto:[email protected]> ] On 
> Behalf Of Shai
>        Sent: Sunday, May 02, 2021 1:21 PM
>        To: [email protected] <mailto:[email protected]> 
>        Subject: Re: In need of assistance
>        
>        Hello Kate,
>        I'd also be happy to help. The tripple press of the home button is 
> only in effect when the phone has been turned on for the first time.
>        If it's already been set up, then the user would go to 
> settings/accessibility/accessibility shortcut and select VoiceOver to 
> configure this.
>        After that, then use the tripple press of the home button to turn on 
> VoiceOver.
>        My contact information is in the signature line.
>        
>        
>        On 5/2/21, Kait Forbes <[email protected] 
> <mailto:[email protected]> > wrote:
>        > Good morning everyone,
>        >
>        > Okay, Let me give you a bit of background.  I Care for my 
> Grandmother, 
>        > she is my mom.  With recent illness she is now almost totally blind. 
>  
>        > I need to Help her get some kind of handle on things so I am 
> starting 
>        > with her phone.  I need help and I am told this is one of the groups 
>        > that can do this for us.  With your help I too will have the 
> knowledge to assist her.
>        > I bought her the iPhone  SE 2nd. generation. It says it has the 
>        > version iso
>        > 14.5 with that in mind Please , How in the world can I set this up 
> for 
>        > her?  Many thanks for your help and support here.
>        > Kait
>        >
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