That’s exactly what customer service from Aira suggested, if you still have 
issues with connecting to Aira for example after troubleshooting this, with 
that fix, call or email the Aira customer care.

Sent from my iPhone

> On Jun 12, 2021, at 9:16 AM, Sieghard Weitzel <[email protected]> wrote:
> 
> 
> I just tested this and if I go into Voiceover Settings > Voice Recognition > 
> Screen Recognition and deselect the apps for which screen recognition is on, 
> then close all apps in the apps witcher and turn the phone off, then wait 
> maybe 30 seconds and turn it back on all was back to normal.
>  
>  
> From: [email protected] <[email protected]> On Behalf Of Dennis 
> Long
> Sent: Saturday, June 12, 2021 7:34 AM
> To: [email protected]
> Subject: RE: Major problem with latest iOS
>  
> I agree.  I tested and retested to try and produce there results the only way 
> you will get these results if like you said it is set on for that app.  It 
> isn‘t hard to fix.
>  
> From: [email protected] <[email protected]> On Behalf Of Donna 
> Casteen
> Sent: Friday, June 11, 2021 4:32 PM
> To: [email protected]
> Subject: Re: Major problem with latest iOS
>  
> And if you & others turn off screen recognition like I suggest, by going into 
> the app switcher, rather than trying to turn screen recognition off within 
> the app, Aira & other apps will work just fine once again. Refuse to try my 
> suggestion, your loss being stuck with unusable apps.
>  
> Donna
>  
>  
>  Doesn’t matter if the screen curtain is on or off the screen is still black 
> nothing is there doesn’t matter what you do when this happens the app will 
> not work
> 
> Sent from my iPhone
>  
> 
> On Jun 11, 2021, at 12:31 PM, Donna Casteen <[email protected]> wrote:
> 
> 
> If your screen is black, use 3 fingers & tap the screen 3 times, to turn off 
> screen curtain.
>  
> Donna
>  
>  
>  
> I think what everybody is failing to realize is when this problem occurs 
> there is no evidence of screen recognition in the rotor whatsoever because 
> the screen is 1000% completely blank meaning your app is completely useless 
> you can’t do anything with it whatsoever as nothing speaks and when you ask 
> someone to review the screen it is completely black
> 
> If you love wax melts, soap, bath and body items and anything to make you or 
> your house smell wonderful visit my site for soy L Scents 
> Http://www.my-soylscents.com/Dandi0821
> Also join my Facebook group we will play awesome games and I will have 
> several giveaways monthly 
> https://m.facebook.com/groups/1442152382752404?_rdr 
>  
> 
> On Jun 11, 2021, at 12:16 PM, Matthew Bullis <[email protected]> 
> wrote:
> 
> 
> If you're in an app which has screen recognition turned on, twist the rotor 
> to screen recognition and flick down to turn it off. Then twist away so as 
> not to accidentally turn it on again.
> Matthew
>  
> 
> On Jun 11, 2021, at 9:06 AM, Devin Prater <[email protected]> wrote:
> 
> 
> Why can you not turn it off?
> Devin Prater
> [email protected]
> gemini://tilde.pink/~devinprater/
>  
>  
>  
> On Fri, Jun 11, 2021 at 10:33 AM Tim Leet <[email protected]> wrote:
> Attention everyone, the latest iOS update has caused major problems. I 
> currently cannot use Microsoft outlook nor can I use Aira. When I try to open 
> these apps the only thing you get is a blank screen. I think one of the 
> reasons for this is because we turned screen recognition on while I was in 
> the app the other day. We did a reset on the phone and did a back up through 
> iTunes, called Apple and they did a screen share and video and send a ticket 
> to the tech-support. They ask that anyone that is having problems with any 
> app not opening to please contact them and let them know about it so they can 
> try to find the problem. My wife is also having difficulty with an app she 
> downloaded yesterday it was working she turned screen recognition on to try 
> to figure out something in the app and it will not load anymore. So the best 
> advice I could give you is do not turn screen recognition on if you do you 
> may not be able to use the app that you turned it on with because you 
> definitely can’t turn it off once this happens. Again anyone having these 
> problems need to let Apple know.
> 
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