Maybe screen recognition is off & needs to be turned on before it shows up in 
the rotor? Screen recognition is  on the iPhone 10 & can be found in 
accessibility, voiceover, voice recognition.

Donna
> 
> Hi Donna.
> 
> Thanks for the info on screen recognition. Evidently, it's not a feature on 
> the iPhone X, because I didn't find it where you're saying it is.
> 
> Kevin and Jilly
> 
> -----Original Message-----
> From: [email protected] <[email protected]> On Behalf Of Donna 
> Casteen
> Sent: Saturday, July 3, 2021 7:47 PM
> To: [email protected]
> Subject: Re: Corrupted Amazon app
> 
> Hi,
> 
> To get screen recognition in the rotor, go to settings, accessibility, 
> voiceover & swipe down to rotor, tap to open, swipe down to screen 
> recognition& tap to add to the rotor. Here is a FYI when using screen 
> recognition- If you are in an app with screen recognition turned on, the app 
> becomes unusable or voiceovers focus jumps to the status bar, use the 
> following steps to easily turn screen recognition off: 1. Open the app 
> switcher. 2. Swipe to the app that you need to turn screen recognition off. 
> 3. Turn the rotor to screen recognition & use 1 finger & flick to turn screen 
> recognition off. 4. turn the rotor off of screen recognition, then use 1 
> finger & tap to open the app. Or you can close the app switcher. The next 
> time the app is opened screen recognition will be off.
> 
> Donna
> 
>> 
>> Hi.
>> 
>> I'd really like to know how to get screen recognition in the rotor in the 
>> app switcher. I was trying to get it selected, when I got a call while doing 
>> it. The person calling me couldn't hear me, and I ended up having to reboot 
>> my phone to get things sorted.
>> 
>> Kevin and Jilly
>> 
>> -----Original Message-----
>> From: [email protected] <[email protected]> On Behalf Of 
>> Malcolm Parfitt
>> Sent: Saturday, July 3, 2021 4:44 PM
>> To: [email protected]
>> Subject: Re: Corrupted Amazon app
>> 
>> Firstly, check that Screen Recognition is not turned on for Amazon.  This 
>> has often been found to be the culprits for apps not speaking correctly!
>> 
>> Run the Amazon app and launch Task Switcher.  Place Focus on the Amazon app. 
>>  If enabled turn the Rotor to Screen Recognition and if enabled flick up to 
>> turn it off.  Quit the Amazon app and relaunch it.  Does it work correctly 
>> now?
>> 
>> Malcolm Parfitt
>> 
>>>> On 3 Jul 2021, at 21:39, regina alvarado <[email protected]> wrote:
>>> 
>>> Hi, I have a friend who has what I believe is a corrupted Amazon app. When 
>>> she opens the app voice over will not read, though on her iPad Mini it is 
>>> fine. She has turned her iPhone 12 with latest IOS off and back on 4 times, 
>>> closed the app on the app switcher about 3 times and uninstalled/deleted 
>>> the app 4 times. How can she get a clean copy of the Amazon app. I figure 
>>> each time she deletes and reinstalls the app it is the same app. Any 
>>> thoughts or help is appreciated. Thanks.
>>> 
>>> 
>>> Reggie Alvarado 
>>> 
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