Kevin,

Here is how to tell if your phone has screen recognition- go to accessibility, 
voiceover, voice recognition will be in the list between braille & verbosity. 
If it is not between the above items the iPhone 10 does not have screen 
recognition.

Donna

> 
> Hi Donna.
> 
> I looked in Voiceover settings. I'm not finding voice recognition. I think I 
> have the latest iOs.
> 
> Kevin and Jilly
> 
> -----Original Message-----
> From: [email protected] <[email protected]> On Behalf Of Donna 
> Casteen
> Sent: Saturday, July 3, 2021 10:44 PM
> To: [email protected]
> Subject: Re: Corrupted Amazon app
> 
> Maybe screen recognition is off & needs to be turned on before it shows up in 
> the rotor? Screen recognition is  on the iPhone 10 & can be found in 
> accessibility, voiceover, voice recognition.
> 
> Donna
>> 
>> Hi Donna.
>> 
>> Thanks for the info on screen recognition. Evidently, it's not a feature on 
>> the iPhone X, because I didn't find it where you're saying it is.
>> 
>> Kevin and Jilly
>> 
>> -----Original Message-----
>> From: [email protected] <[email protected]> On Behalf Of Donna 
>> Casteen
>> Sent: Saturday, July 3, 2021 7:47 PM
>> To: [email protected]
>> Subject: Re: Corrupted Amazon app
>> 
>> Hi,
>> 
>> To get screen recognition in the rotor, go to settings, accessibility, 
>> voiceover & swipe down to rotor, tap to open, swipe down to screen 
>> recognition& tap to add to the rotor. Here is a FYI when using screen 
>> recognition- If you are in an app with screen recognition turned on, the app 
>> becomes unusable or voiceovers focus jumps to the status bar, use the 
>> following steps to easily turn screen recognition off: 1. Open the app 
>> switcher. 2. Swipe to the app that you need to turn screen recognition off. 
>> 3. Turn the rotor to screen recognition & use 1 finger & flick to turn 
>> screen recognition off. 4. turn the rotor off of screen recognition, then 
>> use 1 finger & tap to open the app. Or you can close the app switcher. The 
>> next time the app is opened screen recognition will be off.
>> 
>> Donna
>> 
>>> 
>>> Hi.
>>> 
>>> I'd really like to know how to get screen recognition in the rotor in the 
>>> app switcher. I was trying to get it selected, when I got a call while 
>>> doing it. The person calling me couldn't hear me, and I ended up having to 
>>> reboot my phone to get things sorted.
>>> 
>>> Kevin and Jilly
>>> 
>>> -----Original Message-----
>>> From: [email protected] <[email protected]> On Behalf Of 
>>> Malcolm Parfitt
>>> Sent: Saturday, July 3, 2021 4:44 PM
>>> To: [email protected]
>>> Subject: Re: Corrupted Amazon app
>>> 
>>> Firstly, check that Screen Recognition is not turned on for Amazon.  This 
>>> has often been found to be the culprits for apps not speaking correctly!
>>> 
>>> Run the Amazon app and launch Task Switcher.  Place Focus on the Amazon 
>>> app.  If enabled turn the Rotor to Screen Recognition and if enabled flick 
>>> up to turn it off.  Quit the Amazon app and relaunch it.  Does it work 
>>> correctly now?
>>> 
>>> Malcolm Parfitt
>>> 
>>>>>> On 3 Jul 2021, at 21:39, regina alvarado <[email protected]> 
>>>>>> wrote:
>>>>> 
>>>>> Hi, I have a friend who has what I believe is a corrupted Amazon app. 
>>>>> When she opens the app voice over will not read, though on her iPad Mini 
>>>>> it is fine. She has turned her iPhone 12 with latest IOS off and back on 
>>>>> 4 times, closed the app on the app switcher about 3 times and 
>>>>> uninstalled/deleted the app 4 times. How can she get a clean copy of the 
>>>>> Amazon app. I figure each time she deletes and reinstalls the app it is 
>>>>> the same app. Any thoughts or help is appreciated. Thanks.
>>>>> 
>>>>> 
>>>>> Reggie Alvarado 
>>>>> 
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