Screen recognition is off on the ten r. The 7+ doesn’t have it. And describe 
images is off on both phones. And I did completely uninstall the app before I 
sent my first message on this topic. Reinstalled without success. But if I load 
it with voiceover off, it works. On the 7+, it just works. Don’t have to unload 
voiceover first.


Sent from my iPhone

> On Aug 15, 2021, at 7:14 AM, Sieghard Weitzel <[email protected]> wrote:
> 
> Did you make sure screen recognition is set the same way on both phones? I 
> have seen apps which work perfectly well without screen recognition and which 
> are completely messed up when it's turned on.
> 
> 
> -----Original Message-----
> From: [email protected] <[email protected]> On Behalf Of Mary 
> Otten
> Sent: August 14, 2021 1:52 PM
> To: via VIPhone <[email protected]>
> Subject: Problem with the LA Times app on one phone but not the other one
> 
> I have been a subscriber to the Los Angeles times for a while now. I use the 
> app on my phone. However, with my 10 R, the app appears to load but nothing 
> is showing up on the screen for voiceover. With my older 7+, the app blows as 
> it should and everything shows up. I’m running the same version of the 
> operating system on both devices, and I have reinstalled the app on my 10r to 
> no avail. I don’t get it. Has anyone seen this problem with an app? How to 
> fix it?
> 
> 
> Sent from my iPhone
> 
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