ok what you do is press in volume up button, then volume down button and
then hold in the power button for over a minute I would suggest a minute
and a half and by this time your screen should be blank wait a further
minute and then power your phone on. hope that is of some use. Janet
On 26/08/2021 16:04, Carolyn wrote:
How did you solve it, Janet?
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of
Janet Bell
Sent: Thursday, August 26, 2021 6:24 AM
To: [email protected]
Subject: phone won't do anything
problem has been solved. thanks to all. Janet
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