There is no need to be rude.  People are only trying to help.  Maybe next time 
you should call Apple instead of writing to the list!!  How about expressing a 
little Thanks!  You came off rude and Snappy!!!!

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Janet 
Bell
Sent: Friday, August 27, 2021 2:27 AM
To: viphone@googlegroups.com
Subject: Re: phone won't do anything

well you tell that to the apple team, I did exactly as she told me and it 
worked so that's what I'll do. Janet

On 26/08/2021 21:47, Sieghard Weitzel wrote:
> You definitely do not have to hold it for a minute, about 15 to 20 
> seconds is plenty, I always do a somewhat slow count to 15 so my true 
> time might be 20 seconds
>
> -----Original Message-----
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of 
> Janet Bell
> Sent: August 26, 2021 8:11 AM
> To: viphone@googlegroups.com
> Subject: Re: phone won't do anything
>
> yes but what he didn't say was to hold the power button in for over a minute 
> which I didn't do initially.
>
> On 26/08/2021 16:04, Carolyn wrote:
>> That is what Joseph said.
>>
>> -----Original Message-----
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of Janet Bell
>> Sent: Thursday, August 26, 2021 8:18 AM
>> To: viphone@googlegroups.com
>> Subject: Re: phone won't do anything
>>
>> I can't tell you what the problem was apart from what I  stated 
>> earlier basically the phone just locked and would't move any which 
>> way.  to fix it you press the volume up button first and them the 
>> volume down button and finally press the power button in holding it 
>> in for about a minute or a minute and a half.  by which time you're 
>> phone should have gone off and reset itself.  hope that is of some 
>> help to you.  Janet
>>
>> On 26/08/2021 13:00, Arnold Schmidt wrote:
>>> Just curious: What was the problem and how did you solve it?
>>>
>>> Arnold Schmidt
>>>
>>>
>>> Sent from  Arnold's  iPhone S E 2
>>>
>>> On Aug 26, 2021, at 6:23 AM, Janet Bell <tagli...@gmail.com> wrote:
>>>
>>> problem has been solved.  thanks to all.  Janet
>>>
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