Hi, 1. Make sure the iPad is on then connect the iPad to a computer with iTunes open. 2. Hold down the home and lock buttons for 12 seconds. 3. Release the lock button but continue to hold down the home button. 4. After some time (should be under a minute) iTunes should see the iPad. When this happens it's a pretty simple case of just following the prompts. It won't speak while it's restoring but the restoration is fully automated, so by the time you'll need to do something you'll be able to tripple click home to get VoiceOver running again.
If this doesn't work you've probably held down the lock button for too long in step 2. This happens to me every now and then and I'm always surprised as to how quick 12 seconds actually is. Cheers, Ben. On 6/28/22, Donald Raikes <don.rai...@gmail.com> wrote: > Hello, > I have an Ipad 7 which I got through work. I don't use it often, and > recently I was notified that I needed to update some software on the > Ipad to remain compliant with work policies. > > When I tried to unlock the Ipad using the passcode I remembered, I was > told thte passcode was incorrect and after trying various combinations > I am now completely locked out of the Ipad. When I power it up it > says "Ipad disabled" "Connect to ITunes". > > When I connect the Ipad to my windows laptop which has the latest > version of ITunes on it, ITunes doesn't even recognize that it has > been plugged in. > I have read that I can turn off the Ipad and then press the top button > for a while and the Ipad will go into recovery mode and ITunes will > aske me if I want to reset the device, but after holding in the top > button for about 15 seconds the Ipad emits a small beep which I assume > is telling me that it is in recovery mode, but ITunes still doesn't > seem to see the Ipad at all. > > When I go into account settings in ITunes and click on the devices > link I see the IPad listed along with my IPhone, so I know at some > point I connected the IPad to my ICloud account even thought when I > log into ICloud I don't see the device. > > Are there any suggestions on how else I can either just reset the > passcode or reset the IPad to factory settings so I can reinstall the > software for work? > > -- > > Sincerely, > Donald Raikes, CPACC > Accessibility Specialist > IAAP Certified Professional in Accessibility Core > <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$> > competencies > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/CAPamLv9z0Fp3DO-WRhZT%3D9LCPcaNm%2BcqL9VF0S%2BsccFAvu3Aaw%40mail.gmail.com. > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/CAC7gt1KbmUSdMfcXRPGBZJZjAzzpHLroprVdPFB3xM7%3DRXJmSA%40mail.gmail.com.
