Sieghard, I work from home and the closest "office" where the IT guys could work on this is at least 900 miles away, so that isn't an option :)
Ben's process seems to be working it is just taking a long time and I even shut off my vpn to help with the download speed. I may just stop the process until this evening when I can just let it run. On 6/28/22, Donald Raikes <[email protected]> wrote: > Ben, > > Thanks for the detailed instructions. ITunes has been downloading the > update for the last 15 minutes or so. I assume ITunes will let me > know when it is done. > > On 6/28/22, Ben Mustill-Rose <[email protected]> wrote: >> Hi, >> >> 1. Make sure the iPad is on then connect the iPad to a computer with >> iTunes open. >> 2. Hold down the home and lock buttons for 12 seconds. >> 3. Release the lock button but continue to hold down the home button. >> 4. After some time (should be under a minute) iTunes should see the >> iPad. When this happens it's a pretty simple case of just following >> the prompts. It won't speak while it's restoring but the restoration >> is fully automated, so by the time you'll need to do something you'll >> be able to tripple click home to get VoiceOver running again. >> >> If this doesn't work you've probably held down the lock button for too >> long in step 2. This happens to me every now and then and I'm always >> surprised as to how quick 12 seconds actually is. >> >> Cheers, >> Ben. >> >> On 6/28/22, Donald Raikes <[email protected]> wrote: >>> Hello, >>> I have an Ipad 7 which I got through work. I don't use it often, and >>> recently I was notified that I needed to update some software on the >>> Ipad to remain compliant with work policies. >>> >>> When I tried to unlock the Ipad using the passcode I remembered, I was >>> told thte passcode was incorrect and after trying various combinations >>> I am now completely locked out of the Ipad. When I power it up it >>> says "Ipad disabled" "Connect to ITunes". >>> >>> When I connect the Ipad to my windows laptop which has the latest >>> version of ITunes on it, ITunes doesn't even recognize that it has >>> been plugged in. >>> I have read that I can turn off the Ipad and then press the top button >>> for a while and the Ipad will go into recovery mode and ITunes will >>> aske me if I want to reset the device, but after holding in the top >>> button for about 15 seconds the Ipad emits a small beep which I assume >>> is telling me that it is in recovery mode, but ITunes still doesn't >>> seem to see the Ipad at all. >>> >>> When I go into account settings in ITunes and click on the devices >>> link I see the IPad listed along with my IPhone, so I know at some >>> point I connected the IPad to my ICloud account even thought when I >>> log into ICloud I don't see the device. >>> >>> Are there any suggestions on how else I can either just reset the >>> passcode or reset the IPad to factory settings so I can reinstall the >>> software for work? >>> >>> -- >>> >>> Sincerely, >>> Donald Raikes, CPACC >>> Accessibility Specialist >>> IAAP Certified Professional in Accessibility Core >>> <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$> >>> competencies >>> >>> -- >>> The following information is important for all members of the V iPhone >>> list. >>> >>> If you have any questions or concerns about the running of this list, or >>> if >>> you feel that a member's post is inappropriate, please contact the >>> owners >>> or >>> moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >>> [email protected] >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/[email protected]/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an >>> email to [email protected]. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/viphone/CAPamLv9z0Fp3DO-WRhZT%3D9LCPcaNm%2BcqL9VF0S%2BsccFAvu3Aaw%40mail.gmail.com. >>> >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or >> if >> you feel that a member's post is inappropriate, please contact the owners >> or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/CAC7gt1KbmUSdMfcXRPGBZJZjAzzpHLroprVdPFB3xM7%3DRXJmSA%40mail.gmail.com. >> > > > -- > > Sincerely, > Donald Raikes, CPACC > Accessibility Specialist > IAAP Certified Professional in Accessibility Core > <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$> > competencies > -- Sincerely, Donald Raikes, CPACC Accessibility Specialist IAAP Certified Professional in Accessibility Core <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$> competencies -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/CAPamLv9uYofnrLyinn%2BVOefGrADOYxfzs6Q5ujZEus%3DeSTuXtA%40mail.gmail.com.
