Ben, Thanks for the detailed instructions. ITunes has been downloading the update for the last 15 minutes or so. I assume ITunes will let me know when it is done.
On 6/28/22, Ben Mustill-Rose <[email protected]> wrote: > Hi, > > 1. Make sure the iPad is on then connect the iPad to a computer with > iTunes open. > 2. Hold down the home and lock buttons for 12 seconds. > 3. Release the lock button but continue to hold down the home button. > 4. After some time (should be under a minute) iTunes should see the > iPad. When this happens it's a pretty simple case of just following > the prompts. It won't speak while it's restoring but the restoration > is fully automated, so by the time you'll need to do something you'll > be able to tripple click home to get VoiceOver running again. > > If this doesn't work you've probably held down the lock button for too > long in step 2. This happens to me every now and then and I'm always > surprised as to how quick 12 seconds actually is. > > Cheers, > Ben. > > On 6/28/22, Donald Raikes <[email protected]> wrote: >> Hello, >> I have an Ipad 7 which I got through work. I don't use it often, and >> recently I was notified that I needed to update some software on the >> Ipad to remain compliant with work policies. >> >> When I tried to unlock the Ipad using the passcode I remembered, I was >> told thte passcode was incorrect and after trying various combinations >> I am now completely locked out of the Ipad. When I power it up it >> says "Ipad disabled" "Connect to ITunes". >> >> When I connect the Ipad to my windows laptop which has the latest >> version of ITunes on it, ITunes doesn't even recognize that it has >> been plugged in. >> I have read that I can turn off the Ipad and then press the top button >> for a while and the Ipad will go into recovery mode and ITunes will >> aske me if I want to reset the device, but after holding in the top >> button for about 15 seconds the Ipad emits a small beep which I assume >> is telling me that it is in recovery mode, but ITunes still doesn't >> seem to see the Ipad at all. >> >> When I go into account settings in ITunes and click on the devices >> link I see the IPad listed along with my IPhone, so I know at some >> point I connected the IPad to my ICloud account even thought when I >> log into ICloud I don't see the device. >> >> Are there any suggestions on how else I can either just reset the >> passcode or reset the IPad to factory settings so I can reinstall the >> software for work? >> >> -- >> >> Sincerely, >> Donald Raikes, CPACC >> Accessibility Specialist >> IAAP Certified Professional in Accessibility Core >> <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$> >> competencies >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or >> if >> you feel that a member's post is inappropriate, please contact the owners >> or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/CAPamLv9z0Fp3DO-WRhZT%3D9LCPcaNm%2BcqL9VF0S%2BsccFAvu3Aaw%40mail.gmail.com. >> > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/CAC7gt1KbmUSdMfcXRPGBZJZjAzzpHLroprVdPFB3xM7%3DRXJmSA%40mail.gmail.com. > -- Sincerely, Donald Raikes, CPACC Accessibility Specialist IAAP Certified Professional in Accessibility Core <https://urldefense.com/v3/__https://www.accessibilityassociation.org/cpacccertification__;!!GqivPVa7Brio!ITXXARxD3iTCnbAoB96JZAdz253IVd2urWYbOsB5MNjTAjmFErX-iqpRl4NrjAo7$> competencies -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/CAPamLv_T7m4z3UAfVH7ULAxbF%3DJ%3DJXFqqUPHWF5dwS_qstesig%40mail.gmail.com.
