If it is only 5 days old, you clearly have grounds to ask for a replacement. Or just return it for a refund, then order another one, đ.
I hope that goes well. Richard âPeople demand freedom of speech as a compensation for the freedom of thought which they seldom use.â - Søren Kierkegaard My web site: https://www.turner42.com đŚ -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Lynda Ingraham Sent: Sunday, August 7, 2022 7:38 AM To: [email protected] Subject: Re: Libre 2 and iPhone 12 mini phone cannot activate sensor You are exactly right. Itâs everybodyâs fault but either company. The mini is only five days old. I think I am going to ask for a replacement. iâm wondering whether there isnât something wrong with the chip. Because why wouldnât AirDrop work? Maybe it doesnât have anything to do with that and Iâm wrong. However, I was very specific and following the instructions. Sent from my iPhone > On Aug 7, 2022, at 10:32 AM, Richard Turner <[email protected]> > wrote: > > ďťżWell, I'd go back to Apple and ask them to explain why it works on the 8 and > the 13 pro max but not on the 12 mini? > > If they cannot give a satisfactory answer, ask for a supervisor. > > You may also need to ask the company that makes the app to talk with Apple if > they will. > > This sounds like the old it is their fault, not mine, craziness. > > How old is the 12 mini? > If under warranty, ask for a replacement. > > > > Richard > âPeople demand freedom of speech as a compensation for the freedom of thought > which they seldom use.â - Søren Kierkegaard > > My web site: https://www.turner42.com > đŚ > > -----Original Message----- > From: [email protected] <[email protected]> On Behalf Of Lynda > Ingraham > Sent: Sunday, August 7, 2022 7:10 AM > To: [email protected] > Subject: Re: Libre 2 and iPhone 12 mini phone cannot activate sensor > > Hi Richard, > > I agree with you wholeheartedly. It just doesnât make sense that it will work > on the eight and not the 12 mini. I have a 13 promax and the sensors work > perfectly on that phone. > > Apple did run diagnostics on the phone yesterday and said the chip works > fine. I apologize I forget with the chippers itâs the one that helps with > Apple Pay etc. I just canât figure it out. Do you have any suggestions > regarding which direction I should point Apple in regarding looking at the > situation? Because ultimately when we wound up with their position being that > theyâre not responsible for third-party apps. > > Thank you. > > Lynda > > Sent from my iPhone > >> On Aug 7, 2022, at 9:32 AM, Richard Turner <[email protected]> >> wrote: >> >> ďťżSo, the sensors that did not work with the iPhone 12, work with the iPhone >> 8? >> >> Then, clearly you need to go back to Apple and point out there has to be a >> problem with the iPhone 12 if the same sensors are working on the 8. >> At least, that seems clear to me. >> >> If the company wants to send you some free senssors, I'd take them, >> otherwise, more work on Apple's part seems necessary. >> >> >> >> >> Richard >> âPeople demand freedom of speech as a compensation for the freedom of >> thought which they seldom use.â - Søren Kierkegaard >> >> My web site: https://www.turner42.com >> đŚ >> >> -----Original Message----- >> From: [email protected] <[email protected]> On Behalf Of Lynda >> Ingraham >> Sent: Sunday, August 7, 2022 2:15 AM >> To: [email protected] >> Subject: Libre 2 and iPhone 12 mini phone cannot activate sensor >> >> My husband updated to an iPhone 12 mini. I did a clean install of the Libre >> 2 freestyle app and the app that allows doctors to review your glucose >> readings. When we put the sensor on his arm, the phone registers the sensors >> indicates the requisite 60 minute wait. And thatâs where the problems begin. >> When he goes to scan the sensor the message is that the scanner cannot be >> recognized. Weâve gone through five sensors, I have uninstalled and >> reinstalled everything several times to no avail. I called Abbott >> Laboratories and it was a nightmare. They think the big answer is to send >> more sensors. I called Apple, they ran diagnostics on the phone and the chip >> that is supposed to read the sensor is working fine. >> >> Has anyone else had any problems similar? Do you have any suggestions? I set >> the app back up on his iPhone 8, no problems at all. >> >> Thank you very much, >> >> Lynda >> >> Sent from my iPhone >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/0DC44F85-DE80-4810-88C4-2437B1B0078F%40gmail.com. >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. 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Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/00c401d8aa6a%246f7da470%244e78ed50%24%40comcast.net. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/11B5B50D-770D-484B-9EBC-28F6081EED49%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. 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