I would imagine that if this is a brand-new phone for the first few days or so 
it would asked for your password more often than Face ID. This is so that 
everything could stick to get it. However the suggestions you receivedmake 
sense. Keep us posted.

Sent from my iPhone 13 Pro!!

> On Sep 3, 2022, at 8:10 PM, Nimer Jaber <[email protected]> wrote:
> 
> 
> Hello,
> 
> A couple of things to try:
> * Try holding it at arms-length away from your face, straight out in front of 
> you.
> * If you are wearing glasses, try with them off.
> * If you did not register face ID that way, try registering it again.
> * Try using a microfiber cloth to wipe off the screen. Sometimes, skin oils 
> can cause interference, if you hold the phone up to your ear while on a call.
> * Note that, on device reboot, you will certainly need to enter your pin 
> again.
> 
> If none of these things help, I would probably go back to where you bought 
> it, or reach out to Apple, as it may be a hardware issue.
> 
>> On Sat, Sep 3, 2022 at 4:15 PM SoonerAnnie <[email protected]> wrote:
>> Hi all, 
>> 
>> Subject pretty much says it all. I just bought an iPhone 13 mini and have 
>> set up Face ID with no difficulty; however, it seems that it'll work two or 
>> three times and then will require me to use my pass code to unlock my phone. 
>> I am getting very tempted to put my SIM card back in my SE 20 lol. It's much 
>> easier to just reach over and unlock it with my finger than to pick up my 
>> mini and hope I can get it to unlock without having to type in my pass code. 
>> Any suggestions would be appreciated. Thanks for reading. 
>> 
>> 
>> Sent from my iPhone
>> 
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> 
> -- 
> Best,
> 
> Nimer Jaber
> 
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