Same here, Siegard about looking at people and not having problem setting up. We all have different problems and some more some less than others. These lists are very helpful to us who do experience problems of one kind or another.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Sieghard Weitzel Sent: Monday, January 9, 2023 9:33 PM To: [email protected] Subject: RE: Face ID, and Bluetooth Speacker Resolved. Janet, not everybody has the same sense of direction and for some blind people it is really difficult o look at something, to walk in a reasonably straight line and so on. I think maybe the Apple rep had some experience with this and found that asking people to hold the phone this way and looking down was the best way to get them to look the right way. I just set up my iPhone 13 Pro last week and for me it was fine to hold the camera more or less at arms length, of course I did have my elbow bent a bit so the phone wasn't too far away, but this worked fine for me. I have been blind for a long time now, I am 55 and lost my sight in an accident when I was 16, but I try to make an effort to look at people when I speak to them and I have had conversations with customers at my store who didn't know me and who never realized for the first minute or two that I couldn't see. It's good Apple Accessibility could help and hopefully you feel a bit less mad at iOS 16.2 since it obviously turned out that it was not the culpret 😂 From: [email protected] <[email protected]> On Behalf Of janet gross Sent: Monday, January 9, 2023 6:03 PM To: [email protected] Subject: Face ID, and Bluetooth Speacker Resolved. Hi Everyone, I spent some time on the phone today with Apple Support. I finally got to enable Face ID. What I had to do was hold the phone down close to my lap, and holed the phone a little toward the left, and look down at the phone, and then Voiceover started reading to me the directions which way to move my head! I was holding the phone strait out in front of my face, as I usually did to enable Face ID, but not this time. I found this method to be quite unusual, but it worked! The Apple rep and I shared screens, so he could tell me where to put the phone. The Apple rep said that is how the camera is seeing my face. I have to admit, I wouldn’t have ever thought of that! Now, about my Bose Speaker not connecting to Apple Music. The rep and I did just about everything we could think of, we removed the speaker from the phone, reconnected the phone back to Bluetooth, checked all The Bluetooth settings, and nothing would work, so then the Apple rep said hey Janet did you check the volume buttons on the side of your phone, I said oh ok I will check them, and I pressed the up volume button, and sure enough, the Bose Speaker was playing the Apple Music! Wow, you talk about feeling like an idiot, I sure did! The Apple rep and I both started laughing! What a idiot I felt like! Thank you all so much, as it is greatly so appreciated! Janet -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected] <mailto:[email protected]> . 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