Without more information about this thermostat, it is hard to say.
However, a lot of these thermostats are usable by Elexa or Siri. If
this person has the app on there phone or computer, go into the settings
of it and find the model and name of it so we can help. I'd venture to
say it can be used by Siri as well as Elexa, but I can't be 100% until I
see the brand and model number and what heating equipment it is being
used on. Then some research can be done to help.
Dave
On 1/17/2024 3:03 PM, M. Taylor wrote:
Hello Sarai,
I simply hate the idea of you no longer having access to your thermostat. Have
you come up with a workaround? Is there someone in your home who can, in fact,
set the thermostat on your behalf? Until you can find a solution?
It may sound funny but is the Amazon thermostat compatible with either the Google
assistant? Or Apple Home Kit? Do not assume the answer is, "No." Can you
adjust the controls of the thermostat via Alexa? I did some checking and Alexa should be
able to accept voice commands for the device.
I do not know your situation but please remember that there are a lot of
non-touchscreen thermostats on the market and I am certain that you can find
one from a local hardware store or online.
As I have stated in previous posts, when purchasing household critical
appliances such as thermostats, washer / dryer, stoves, make certain that the
device can be operated via hardware controls because one never knows when Smart
access will be broken.
Please keep us posted on this.
Mark
-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of
[email protected]
Sent: Tuesday, January 16, 2024 7:16 PM
To: [email protected]
Subject: RE: Alexa iPhone app broken
Hi:
Amazon basics thermostat use to work fie for scheduling home, away and sleep
times. Now you cannot set a scheduled event nor adjust thermostat, not even
with screen recognition.
Open Alexa.
Choose devices.
Choose your thermostat.
Tap view or edit schedule button.
Then press the touchable action button. Nothing happens.
They've rearranged the app.
-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of David
Grossoehme
Sent: Tuesday, January 16, 2024 12:23 PM
To: [email protected]; M. Taylor <[email protected]>
Subject: Re: Alexa iPhone app broken
Is this a problem from the start of using the Elexa Basic Thermostat, or have
you been using it for awhile and it just stopped? Are you using other devices
in your household with Elexa or is this the only device? If you have been using
the thermostat for sometime, how did it stop working?
Dave
On 1/14/2024 5:38 PM, M. Taylor wrote:
Hello Sarai,
Can you be more specific on how the app is broken?
This is to say, can you provide the steps to recreate the problem?
Also, does the Amazon basics thermostat have hardware buttons by which to
control the device? Or is it all touch screen? Do you no longer have access to
the device? This is to say, can you no longer control the device at all?
Thank you,
Mark
From: [email protected] <[email protected]> On Behalf Of
[email protected]
Sent: Saturday, January 13, 2024 7:59 PM
To: [email protected]
Cc: [email protected]
Subject: Alexa iPhone app broken
Hi all:
If you have the Amazon basics thermostat and try and set schedule or temp with
the Alexa iPhone app, you cannot. Looks like they broke it.
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