Also, I realized that I have Silence Unknown Callers, and when my phone was not 
in my Contacts, it was an unknown caller.Sorry that did not solve your problem. 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Mary Otten
Sent: Monday, December 9, 2024 10:43 AM
To: [email protected]
Subject: Re: Neither of our new iPhones will receive a call from our home phone.

Thanks for that info. Since our home landline is in our contacts, that is not 
the problem. But this scam thing might be. So thanks.
Mary

Sent from my iPhone

> On Dec 8, 2024, at 8:39 PM, Shai <[email protected]> wrote:
> 
> Hello Mary,
> It seems to me as the Xfinity landline number may have gotten on T-mobile's 
> scam/spam  call list for some reason.
> They use to have an app called scamcall I would download it and look to see 
> if your number is on the scam call list. If it is, then I'd call T-mobile 
> back and ask for it to be allowed for you and your husband or turn the scam 
> feature off entirely and try calling your iPhone from the landline to see if 
> it resolves the problem.
> It could be an Xfinity issue as well but try that first to see what happens.
> 
> 
> 
> -----Original Message-----
> From: [email protected] <[email protected]> On Behalf Of Mary 
> Otten
> Sent: Sunday, December 8, 2024 4:23 PM
> To: VIPhone via <[email protected]>
> Subject: Neither of our new iPhones will receive a call from our home phone.
> 
> My husband recently got an iPhone 15, and I just got a 16 Pro. Previously he 
> had an android and I have my old 10 R. We have a landline through Xfinity. 
> Never had any problem with either of those phones receiving a call from our 
> landline. But now, neither phone receives a call from our landline. Both of 
> them goes straight to voicemail. And our home number is in both of our 
> contacts on our respective phones. My husband does not have the deal where if 
> it’s an unknown caller it goes straight to voice Mail. I do, but since the 
> number is in my contacts, that should not be a problem. Yet every single time 
> we try it, there’s no ring and it just goes straight to voicemail. The idiot 
> at T-Mobile was absolutely no help of course. They used to have people that 
> sort of had a clue. This guy just couldn’t possibly deal with VoiceOver, and 
> then said I can’t have it on while he’s setting up the phone of course. So, 
> naturally he had no suggestions. Has anybody ever seen this problem before 
> and do you have a solution?
> Mary
> 
> 
> Sent from my iPhone
> 
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