If you say describe what’s in front of me in full detail, or say read in full 
detail, much more information is provided.


> On Dec 9, 2024, at 10:10 AM, [email protected] wrote:
> 
> Mario, try saying “hey meta, look read the text from top to bottom.”  
> Sometimes that works for me.  Let me know what happens when u try it.  I got 
> the same feedback when I asked for an address or who it was from.  
>  
> From: 'MMMAT' via VIPhone <[email protected] 
> <mailto:[email protected]>> 
> Sent: Monday, December 9, 2024 10:07 AM
> To: [email protected] <mailto:[email protected]>
> Subject: RE: Ray Ban glasses
>  
> Janet,
>  
> It’s great to hear that you were able to get the glasses working properly. 
> They certainly make making and receiving phone calls much easier when synced 
> with phone contacts.
>  
> I tried the same thing as you—attempting to make a call by saying the phone 
> number and received the same response from Meta. Unfortunately, this 
> functionality doesn’t seem to be supported with the glasses at the moment. 
> I’m hopeful that as Meta gathers more user feedback, they will address and 
> resolve these limitations.
>  
> One ongoing issue I’m experiencing is when I ask Meta to read a label or an 
> address from my mail. It declines to read me the name on the envelope, citing 
> privacy concerns. Interestingly, when I use my phone with Be My AI, it works 
> seamlessly.
>  
> I’ve also heard others share their experiences of locating items using the 
> glasses. Could you explain how you accomplish this? 
>  
> Thank you!
> Mario 
>  
>  
>  
> From: [email protected] 
> <mailto:[email protected]><[email protected] 
> <mailto:[email protected]>> On Behalf Of janet gross
> Sent: Sunday, December 8, 2024 2:43 PM
> To: [email protected] <mailto:[email protected]>
> Subject: RE: Ray Ban glasses
>  
> Hi Mario, 
>  
> Thank you so much for this, as you saved the day!  Smile!  
> I can’t imagine having to go through all that uninstalling and reinstalling 
> though, and I’m sorry you had to go through all that, because that would 
> drive me nuts if I had to do that!  
> I did go into the Bluetooth settings like you said, but I only had 2 options 
> one was to activate or more info, so I swiped up and selected the more info 
> option, and I then seen my contacts settings.  
> So, I had to allow for my contacts to sink, I had to allow full access to my 
> contacts, and that I did.  
> So I went back into the Meta View App and found the calling and messages, and 
> I turned that back on, 
> Sure enough,  it worked!   
> I then ask Meta to call someone from my contacts, and the call went through, 
> so I had Meta to call another person from my contacts, and sure enough that 
> went through!  
> I also checked to be for sure I could still call Be My Eyes, and the call 
> went through, I couldn’t believe it, but it is true!  Smile!  
> I did ask Meta to call a number that I read out to her, and she said she 
> can’t make calls unless they are in my contacts, Do you know anything about 
> that? 
> Thank you again!  
>  
> Kindly, 
>  
> Janet 
>  
>  
>  
>  
>  
> From: 'MMMAT' via VIPhone <[email protected] 
> <mailto:[email protected]>> 
> Sent: Sunday, December 8, 2024 10:39 AM
> To: [email protected] <mailto:[email protected]>
> Subject: RE: Ray Ban glasses
>  
> Hi Janet,
>  
> I was finally able to sync my Meta glasses with my iPhone contacts. As 
> mentioned in a previous email, I reached out to Meta support for assistance. 
> They suggested removing and reinstalling the Meta View app on my iPhone, 
> which ultimately worked after several attempts.
>  
> Here’s a summary of the steps I took to resolve the issue:
> I installed and uninstalled the Meta View app three times without success.
> My son then reset the glasses and tested them with his phone, which worked on 
> the first try.
> He reset the glasses again and reinstalled the Meta View app on my iPhone for 
> the fourth time, which finally resolved the issue.
> After each deletion of the app, I restarted my iPhone.
> It’s unclear whether the resolution came from resetting the glasses or the 
> final reinstallation, but one of these steps made the glasses work as 
> expected.
>  
> Tip for confirming proper installation:
> To verify that the Meta View app is installed correctly, go to your iPhone's 
> Bluetooth settings. Under "My Devices," locate the "RB Meta" entry and swipe 
> up. On the next screen, the first item should be "Show Message 
> Notifications." If the app wasn’t installed correctly, this option won’t 
> appear. Ensure that all options on this screen are selected for proper 
> functionality.
>  
> The following is the instructions on how to reset the meta glasses off the 
> internet:
> To reset Ray-Ban Meta smart glasses, follow these steps:
> Ensure the Glasses Are Powered On
> Confirm that the glasses are charged and turned on.
> Press and Hold the Power Button
> Locate the power button, usually on the right temple or inside the frame near 
> the arm.
> Press and hold the power button for about 10 seconds. You should see the LED 
> light flash during this time.
> Watch for the LED Indicator
> The LED light will change colors or flash in a specific pattern to indicate 
> the reset process is happening. Typically, a solid white or flashing LED 
> signals that the reset is complete.
> Reconnect to Your Device
> After resetting, you'll need to re-pair the glasses with your device. Open 
> the Bluetooth settings on your phone, forget the device (if previously 
> connected), and pair it again.
> Reinstall the Meta View App (Optional)
> If you're still experiencing issues, consider uninstalling and reinstalling 
> the Meta View app on your phone before re-pairing.
>  
>  
> Good luck.
>  
> Mario 
>  
> From: [email protected] 
> <mailto:[email protected]><[email protected] 
> <mailto:[email protected]>> On Behalf Of janet gross
> Sent: Saturday, December 7, 2024 8:07 PM
> To: [email protected] <mailto:[email protected]>
> Subject: RE: Ray Ban glasses
>  
> Hi Mario, 
>  
> Can you make a phone call using just your contacts on the phone, or do you 
> have to have the glasses connected to the WhatsApp? 
> I still can’t seem to make a phone call with these glasses.  
>  
> Kindly,  
>  
> Janet 
> From: 'MMMAT' via VIPhone <[email protected] 
> <mailto:[email protected]>> 
> Sent: Saturday, December 7, 2024 12:40 PM
> To: [email protected] <mailto:[email protected]>
> Subject: RE: Ray Ban glasses
>  
> I attempted to make a WhatsApp call and transfer the video to the glasses by 
> double-pressing the camera button on the right side. This time, it worked 
> successfully. Although I am unsure why it didn’t work initially, it is now 
> functioning as expected.
>  
> This feature is especially useful in situations where you might prefer not to 
> use Be My Eyes for assistance, opting instead to contact someone you know for 
> support.
>  
> The more I use the glasses and explore their functionality, the more I 
> appreciate their features—particularly given their affordability.
>  
> Mario Tobia
> From: [email protected] 
> <mailto:[email protected]><[email protected] 
> <mailto:[email protected]>> On Behalf Of Brett Campbell
> Sent: Thursday, December 5, 2024 6:07 PM
> To: [email protected] <mailto:[email protected]>
> Subject: Re: Ray Ban glasses
>  
> You can start a WhatsApp call using the start a video call button, it is 
> after the regular start a call button. When the video call connects, press 
> the camera button twice, it’s located on the top right side of the glasses.
>  
> Best,
>  
> Brett
>  
> 
>  
> 
>> On Dec 5, 2024, at 3:18 PM, 'MMMAT' via VIPhone <[email protected] 
>> <mailto:[email protected]>> wrote:
>>  
>> Chris,
>>  
>> I understand that while using the Meta Ray Ban glasses, you can call a Be My 
>> Eyes volunteer to help with navigation.  I also understand that you can also 
>> call someone using What’s Apps to do the same thing.  I tried making a 
>> What’s App call and could not figure out how to give my caller access to the 
>> camera on the glasses.  Please explain in detail how you got someone to 
>> access your glasses camera using What’s App.
>>  
>> Thanks,
>> Mario 
>>  
>> From: [email protected] 
>> <mailto:[email protected]><[email protected] 
>> <mailto:[email protected]>> On Behalf Of [email protected] 
>> <mailto:[email protected]>
>> Sent: Thursday, December 5, 2024 5:07 PM
>> To: [email protected] <mailto:[email protected]>
>> Subject: RE: Ray Ban glasses
>>  
>> They do so much more than that. Perhaps the best thing about them as they 
>> now work with the visual interpreter services, both be my eyes and AIRA, 
>> although with AIRA the calls need to be routed through what’s app, hopefully 
>> this will change. Being able to use be my eyes, chat with a person in real 
>> time without needing to point your phone is a real game changer, I use it 
>> all the time.
>>  
>> Chris Judge
>> 
>>  
>> 
>> <image001.png>
>> 
>>  
>> 
>>  
>> 
>> <image001.png>
>> 
>>  
>> From: [email protected] 
>> <mailto:[email protected]><[email protected] 
>> <mailto:[email protected]>> On Behalf Of Esther Levegnale
>> Sent: December 5, 2024 11:03 AM
>> To: [email protected] <mailto:[email protected]>
>> Cc: [email protected] <mailto:[email protected]>
>> Subject: Re: Ray Ban glasses
>>  
>> Wow, thank you for this information! I will definitely order these glasses. 
>> Take care everyone and have a super day. I know I will! Ha ha! Esther.
>> Sent from my iPhone
>>  
>> 
>>> On Dec 5, 2024, at 9:49 AM, Jennie Facer <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>> Hello Esther,
>>>  
>>> These glasses can be used by a totally blind person. They are on Amazon or 
>>> if you have a Target, Best Buy, Lens Crafters near by you, you can go look 
>>> for yourself and see if they are something you could use. You can take 
>>> videos without sighted assistance. That is one thing I love about mine. 
>>> Great luck to you.
>>>  
>>> Jenn
>>> Jennie Facer
>>> To the world you are someone, but to someone you are the world!
>>>  
>>> 
>>>> On Dec 5, 2024, at 7:45 AM, Esther Levegnale <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>> 
>>>> Hi, everyone, I am just curious. What exactly do these glasses do? They 
>>>> sound pretty neat and just wondering if a totally blind person can use 
>>>> these. Thank you. Take care and have a super day, everyone! Esther.
>>>> Sent from my iPhone
>>>>  
>>>> 
>>>>> On Dec 4, 2024, at 7:55 PM, Kenny Nead <[email protected] 
>>>>> <mailto:[email protected]>> wrote:
>>>>> 
>>>>> 
>>>>>                I just tried turning on music on the glasses, and got a 
>>>>> phone call, the music paused, then when the phone call ended the music 
>>>>> started right back up, it was very smooth. 
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