hello how are you liking yours aside from this problem? I gave mine to Janet 
before Be my eyes got involved. Now I have a pair on the way.
  ----- Original Message ----- 
  From: Lelia Struve
  To: [email protected]
  Cc: [email protected]
  Sent: Wednesday, December 11, 2024 9:22 AM
  Subject: Re: Ray Ban glasses


  Hello, has anyone had problems keeping the glasses paired? Also, when you 
get them re-paired, does anyone have problems with meta hearing you? If so, 
what have you done to solve this? Thanks.

  Lelia


  Sent from my iPhone


    On Dec 10, 2024, at 5:50 PM, Mary Otten <[email protected]> wrote:


    Hi Sieghard,
    You seem to be having really good luck with these glasses. I got mine 
set up to the best of my ability, I did go around in circles a lot in that 
set up process. But my phone is connected my contacts are synced and I have 
Be My Eyes. I thought there was somewhere where you were supposed to be able 
to customize what the controls on the glasses do, specifically the touchpad. 
I thought I saw somewhere in something I read that there was a choice to be 
able to tap the touchpad instead of saying hey Meadow all the time. But I 
didn’t find any thing to let me do that. Was I imagining something?

    Sent from my iPhone


      On Dec 8, 2024, at 6:17 PM, Sieghard Weitzel <[email protected]> wrote:


      
      Yes, this was all explained when I set up the glasses in the Meta View 
app.

      Under Settings > Communications there are I believe 3 things, Phone, 
Messenger and WhatsApp. When I tapped on Phone at some point it mentioned 
that I had to go into Bluetooth on my iPhone, select the “More Info” for the 
glasses and make sure all permissions were given for contacts etc.





      From: [email protected] <[email protected]> On Behalf Of 
janet gross
      Sent: Sunday, December 8, 2024 5:56 PM
      To: [email protected]
      Subject: RE: Ray Ban glasses



      Sieghard,



      Did you get that explanation from the Meta View App, telling you all 
about this?

      I didn’t get any instructions.



      Kindly,



      Janet

      From: [email protected] <[email protected]> On Behalf Of 
Sieghard Weitzel
      Sent: Sunday, December 8, 2024 7:46 PM
      To: [email protected]
      Subject: RE: Ray Ban glasses



      Not sure why you were having such difficulties, but you do of course 
have to follow the instructions to connect your phone and to then go into 
Settings > Bluetooth, select the “More Info” option for your glasses via the 
rotor and make sure all permissions for contacts and so on are switched on. 
This was all clearly explained when I linked the glasses to my phone.





      From: 'MMMAT' via VIPhone <[email protected]>
      Sent: Sunday, December 8, 2024 8:39 AM
      To: [email protected]
      Subject: RE: Ray Ban glasses



      Hi Janet,



      I was finally able to sync my Meta glasses with my iPhone contacts. As 
mentioned in a previous email, I reached out to Meta support for assistance. 
They suggested removing and reinstalling the Meta View app on my iPhone, 
which ultimately worked after several attempts.



      Here’s a summary of the steps I took to resolve the issue:

        1.. I installed and uninstalled the Meta View app three times 
without success.
        2.. My son then reset the glasses and tested them with his phone, 
which worked on the first try.
        3.. He reset the glasses again and reinstalled the Meta View app on 
my iPhone for the fourth time, which finally resolved the issue.
        4.. After each deletion of the app, I restarted my iPhone.
      It’s unclear whether the resolution came from resetting the glasses or 
the final reinstallation, but one of these steps made the glasses work as 
expected.



      Tip for confirming proper installation:
      To verify that the Meta View app is installed correctly, go to your 
iPhone's Bluetooth settings. Under "My Devices," locate the "RB Meta" entry 
and swipe up. On the next screen, the first item should be "Show Message 
Notifications." If the app wasn’t installed correctly, this option won’t 
appear. Ensure that all options on this screen are selected for proper 
functionality.



      The following is the instructions on how to reset the meta glasses off 
the internet:

      To reset Ray-Ban Meta smart glasses, follow these steps:

        1.. Ensure the Glasses Are Powered On
          a.. Confirm that the glasses are charged and turned on.
        2.. Press and Hold the Power Button
          a.. Locate the power button, usually on the right temple or inside 
the frame near the arm.
          b.. Press and hold the power button for about 10 seconds. You 
should see the LED light flash during this time.
        3.. Watch for the LED Indicator
          a.. The LED light will change colors or flash in a specific 
pattern to indicate the reset process is happening. Typically, a solid white 
or flashing LED signals that the reset is complete.
        4.. Reconnect to Your Device
          a.. After resetting, you'll need to re-pair the glasses with your 
device. Open the Bluetooth settings on your phone, forget the device (if 
previously connected), and pair it again.
        5.. Reinstall the Meta View App (Optional)
          a.. If you're still experiencing issues, consider uninstalling and 
reinstalling the Meta View app on your phone before re-pairing.




      Good luck.



      Mario



      From: [email protected] <[email protected]> On Behalf Of 
janet gross
      Sent: Saturday, December 7, 2024 8:07 PM
      To: [email protected]
      Subject: RE: Ray Ban glasses



      Hi Mario,



      Can you make a phone call using just your contacts on the phone, or do 
you have to have the glasses connected to the WhatsApp?

      I still can’t seem to make a phone call with these glasses.



      Kindly,



      Janet

      From: 'MMMAT' via VIPhone <[email protected]>
      Sent: Saturday, December 7, 2024 12:40 PM
      To: [email protected]
      Subject: RE: Ray Ban glasses



      I attempted to make a WhatsApp call and transfer the video to the 
glasses by double-pressing the camera button on the right side. This time, 
it worked successfully. Although I am unsure why it didn’t work initially, 
it is now functioning as expected.



      This feature is especially useful in situations where you might prefer 
not to use Be My Eyes for assistance, opting instead to contact someone you 
know for support.



      The more I use the glasses and explore their functionality, the more I 
appreciate their features—particularly given their affordability.



      Mario Tobia

      From: [email protected] <[email protected]> On Behalf Of 
Brett Campbell
      Sent: Thursday, December 5, 2024 6:07 PM
      To: [email protected]
      Subject: Re: Ray Ban glasses



      You can start a WhatsApp call using the start a video call button, it 
is after the regular start a call button. When the video call connects, 
press the camera button twice, it’s located on the top right side of the 
glasses.



      Best,



      Brett





        On Dec 5, 2024, at 3:18 PM, 'MMMAT' via VIPhone 
<[email protected]> wrote:



        Chris,



        I understand that while using the Meta Ray Ban glasses, you can call 
a Be My Eyes volunteer to help with navigation.  I also understand that you 
can also call someone using What’s Apps to do the same thing.  I tried 
making a What’s App call and could not figure out how to give my caller 
access to the camera on the glasses.  Please explain in detail how you got 
someone to access your glasses camera using What’s App.



        Thanks,

        Mario



        From: [email protected]<[email protected]> On Behalf 
Of [email protected]
        Sent: Thursday, December 5, 2024 5:07 PM
        To: [email protected]
        Subject: RE: Ray Ban glasses



        They do so much more than that. Perhaps the best thing about them as 
they now work with the visual interpreter services, both be my eyes and 
AIRA, although with AIRA the calls need to be routed through what’s app, 
hopefully this will change. Being able to use be my eyes, chat with a person 
in real time without needing to point your phone is a real game changer, I 
use it all the time.



        Chris Judge



        <image001.png>





        <image001.png>



        From: [email protected]<[email protected]> On Behalf 
Of Esther Levegnale
        Sent: December 5, 2024 11:03 AM
        To: [email protected]
        Cc: [email protected]
        Subject: Re: Ray Ban glasses



        Wow, thank you for this information! I will definitely order these 
glasses. Take care everyone and have a super day. I know I will! Ha ha! 
Esther.

        Sent from my iPhone



          On Dec 5, 2024, at 9:49 AM, Jennie Facer <[email protected]> 
wrote:

          Hello Esther,



          These glasses can be used by a totally blind person. They are on 
Amazon or if you have a Target, Best Buy, Lens Crafters near by you, you can 
go look for yourself and see if they are something you could use. You can 
take videos without sighted assistance. That is one thing I love about mine. 
Great luck to you.



          Jenn

          Jennie Facer

          To the world you are someone, but to someone you are the world!



            On Dec 5, 2024, at 7:45 AM, Esther Levegnale 
<[email protected]> wrote:

            Hi, everyone, I am just curious. What exactly do these glasses 
do? They sound pretty neat and just wondering if a totally blind person can 
use these. Thank you. Take care and have a super day, everyone! Esther.

            Sent from my iPhone



              On Dec 4, 2024, at 7:55 PM, Kenny Nead <[email protected]> 
wrote:

              

                             I just tried turning on music on the glasses, 
and got a phone call, the music paused, then when the phone call ended the 
music started right back up, it was very smooth.

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