Go to App Store, "My Account", then "App Updates". Then, pull down with 3 fingers to update the list. Select "Update All" to update all apps, and if Be My Eyes has an update, it'd get updated anyway. That said, to find the version, go to the "Tettings" tab, then choose "Support", and if you keep swiping right, you'd find it. For example, mine says:
Version , 7.12.0 331 If all else fails, use the Meta AI app to disconnect Be My Eyes and connect it again. HTH. Sent from my iPhone > On 26 Jun 2026, at 17:07, 'Kimberly Samco' via VIPhone > <[email protected]> wrote: > > Hello, > > > I have not used Be My Eyes with my Meta glasses in a few months and this > morning I’m having problems. > > > When I ask Meta to call a volunteer at BME I’m told I need to update my BME > app. On the BME app I don’t find what version I have. I asked Chat GBT and > she said to go to the app store and I don’t find any version info there > either. > > > Help would certainly be appreciated. > > > Thanks, > > > Kim > > > PS I just realized that I have never called a volunteer through Meta on this > phone. I’m using an iPhone 16 > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/d/msgid/viphone/C955EB8E-8C15-43B2-9A7D-EC523BF055CC%40me.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/viphone/47ECEFDD-AD2B-4A77-B023-B406A80C9231%40gmail.com.
