Thank you! I got it to work, but I have no idea what I did.

> On Jun 26, 2026, at 9:07 AM, 'Kimberly Samco' via VIPhone 
> <[email protected]> wrote:
> 
> Hello,
> 
> 
> I have not used Be My Eyes with my Meta glasses in a few months and this 
> morning I’m having problems.
> 
> 
> When I ask Meta to call a volunteer at BME I’m told I need to update my BME 
> app.  On the BME app I don’t find what version I have.  I asked Chat GBT and 
> she said to go to the app store and I don’t find any version info there 
> either.
> 
> 
> Help would certainly be appreciated.
> 
> 
> Thanks,
> 
> 
> Kim
> 
> 
> PS I just realized that I have never called a volunteer through Meta on this 
> phone.  I’m using an iPhone 16
> 
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