Thank you so much!  That’s the version I have so I’m not sure what Meta is 
talking about.  Grin

> On Jun 26, 2026, at 9:16 AM, Malcolm Parfitt <[email protected]> wrote:
> 
> My version is:  Version , 7.12.0 331.
> 
> Launch the Be My Eyes app and go to the Settings Tab, locate and double tap 
> the Support button, you will find your version number here.Malcolm Parfitt
> 
>> On 26 Jun 2026, at 16:07, 'Kimberly Samco' via VIPhone 
>> <[email protected]> wrote:
>> 
>> Hello,
>> 
>> 
>> I have not used Be My Eyes with my Meta glasses in a few months and this 
>> morning I’m having problems.
>> 
>> 
>> When I ask Meta to call a volunteer at BME I’m told I need to update my BME 
>> app.  On the BME app I don’t find what version I have.  I asked Chat GBT and 
>> she said to go to the app store and I don’t find any version info there 
>> either.
>> 
>> 
>> Help would certainly be appreciated.
>> 
>> 
>> Thanks,
>> 
>> 
>> Kim
>> 
>> 
>> PS I just realized that I have never called a volunteer through Meta on this 
>> phone.  I’m using an iPhone 16
>> 
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