The iPhone X is almost 10 years old. I find it extremely unlikely the battery 
is like new.

Chris Judge

 



 

 



 

From: [email protected] <[email protected]> On Behalf Of janet 
gross
Sent: July 17, 2026 9:10 PM
To: [email protected]
Subject: RE: iPhone 10 Not Holding Charge Question Please.

 

Hello Gera

 

No according to Apple, it is  not the battery. 

More something else going on, like the hardware!  Isn’t this just lovely! 

Apple claims the battery is still like new as when I first bought it. 

So, I will need to get the phone 10 checked out before I get a second phone 
line! 

So now, another mystery!  ! 

Oh my goodness, technology  can be a headache to deal with!  

But, thank you for the words of encouragement! Smile! 

  

Kindly, 

 

Janet. 

 

 

 

 

From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > On Behalf Of 
Gerardo Corripio
Sent: Friday, July 17, 2026 4:26 PM
To: [email protected] <mailto:[email protected]> 
Subject: Re: iPhone 10 Not Holding Charge Question Please.

 

It's at 81», thus it's gone bad!, or about to, thus I'd strongly recommend you 
replace that battery! Good luck!

Gera

Enviado desde mi iPhone 16e

 

El 17 jul 2026, a la(s) 3:05 p.m., janet gross <[email protected] 
<mailto:[email protected]> > escribió:

 

Hello Everyone, 

 

I am wanting to use my old phone 10 as a second phone in case I was to 
accidentally break my iPhone 16 Pro, I would still have a phone to communicate 
with the outside world. 

The problem is the phone doesn’t hold a charge, after I unplug the charger, the 
phone goes from 100 percent to 0 percent within an hour. 

Does anyone have any idea is to why this is happening, and what can I do to 
find out the problem, before I call Apple to see what they might say? 

I’ve checked the battery health and it is at 81 percent, and according to Apple 
that is  new as when I first bought it. 

I’ve restarted the phone, but to no avail. 

Thank you all in advance. 

 

Kindly, 

 

Janet. 

 

 

 

 

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