Hi Ari,

 

The email is this:

 

audible-iphone-feedb...@audible.com

 

 

Regards,

Sieghard

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Arianna
Sent: Sunday, March 10, 2013 3:25 AM
To: viphone@googlegroups.com
Cc: <viphone@googlegroups.com>
Subject: Re: Audible app update 2.1 has arrived

 

I would really like to write to the Audible developers, as well. What email
address have any of you used to contact them?









Thanks,

Ari


On Mar 10, 2013, at 12:26 AM, "Robin Frost" <robinn...@gmail.com> wrote:

Hi,

I know this wasn't directed to me but thank you for your concise explanation
expounding on this topic.  It's always fun to learn from others.  And if
you've the time feel free to join our communicating with Audible party I've
tried my best to communicate with them over the past two weeks regarding
this issue to what end yet remains yet to be seen but it's always more fun
to have company in such endeavors (smiles). and I'd suspect that your
knowledge of such matters could only serve to be of benefit to the efforts
and their understanding and enlightenment.

Robin

 

 

From: Cara Quinn <mailto:caraqu...@caraquinn.com>  

Sent: Sunday, March 10, 2013 12:34 AM

To: viphone@googlegroups.com 

Subject: Re: Audible app update 2.1 has arrived

 

Hi Sieghard, 

 

I hadn't seen your prior note. Did you have trouble accessing the
button-free mode from the instructions in my note?

 

Anyway, yes, I absolutely agree that this should be universally discoverable
whether someone uses VO or not. 

 

However, from my own experience as a developer, not all VO gestures can be
captured and communicated to the app, without making some special
arrangements in such app to recreate those gestures. For example, last time
I checked, a developer couldn't actually capture a three-finger swipe upward
/ downward but could capture the left / right swipes.

 

So in essence, what this means is that without creating a special area on
the screen where VO lets certain gestures pass through automatically,
there's no way for an app to know what gesture a user has done. this happens
because Voiceover intercepts certain gestures before they actually reach the
app.

 

So while some VO gestures are easily integrated with a mainstream app, not
all gestures are. Some would take a bit of work / creativity on the part of
the developers to come up with analogs for.

 

However, having said all this, I still agree with you and I'd even go
further to say that the button-free mode could be a whole lot neater in its
implementation, even for sighted users.

 

The idea that you can only access the jump forward feature on one, and only
one, screen is really poor design in my opinion. Even for a sighted user,
how would you know you needed to swipe up to go into this obscure special
mode so you can use gestures to navigate your book if you wanted to?. this
is sooo not discoverable.

 

Lastly, I'd also be curious to know why the scrub feature is not accessible
with VO. it's really quite maddening to deal with. Audible should definitely
be aware of this as I'm sure it's not their intention to isolate or
segregate a segment of their users.

 

Anyway, thanks for your thoughtful note!

 

Have a great weekend!.

 

Smiles,

 

Cara :)

---

View my Online Portfolio at:

 

http://www.onemodelplace.com/CaraQuinn

 

Follow me on Twitter!

 

https://twitter.com/ModelCara

 

On Mar 9, 2013, at 10:34 AM, Sieghard Weitzel <siegh...@live.ca> wrote:

 

Hi Cara and Robin,

 

I guess for those of us who don't necessarily read the user's guide these
hidden, non-Voiceover accessible features remain a mystery until somebody
points them out *smile*. Thanks, Cara, for doing so.

 

However, I agree with Robin that this should be accessible. I was just about
to post a message to you, Cara, telling you that you should upgrade your app
since in the new version there was no such thing as Button-Free mode. Then I
thought I better make sure so I called Audible support. At first the
technical support guy told me as well that he could not find it, but then he
put me on hold and told me that this was there. The way to get to it is to
turn Voiceover off, then do a one-finger swipe up from the bottom of the
screen just above the home key towards the top. This will enable button-free
mode and you can jump forward and back by doing a left to right swipe for
forward and a right to left swipe for back. A vertical swipe, either up or
down, will insert a bookmark.

 

I told him that I would like him to take my feedback which he did by asking
me for my Audible email so he could properly log the call and request, and I
then told him to document that this is completely not accessible with
Voiceover and that Voiceover users have no way to turn on Button-Free mode
or to use it with Voiceover.

The other big issue for me is the fact that in the Chapters and Bookmarks
area, the currently playing Chapter is visually highlighted, but Voiceover
gives no indication what chapter is currently playing.

 

I will also send another email about the Button-Free mode and the fact that
Voiceover should say "selected" or "Currently Playing" when you come to the
chapter which is currently playing.

 

As for Button-Free mode, I don't see why similar to how Apple solved the
Notification Center activation, Audible couldn't do this so that a 3-finger
swipe up would start button-free mode when Voiceover is on. Then maybe a
2-finger or 3-finger swipe left or right could be used for the Jump Forward
or Jump Back command just as a 3-finger swipe changes pages when you are on
the home screen.

 

 

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