I would never consider this an insult on the first go around. I usually
assume I'll have to do some educating, and I wouldn't assume that the
average sighted person is going to automatically know that I can't deal
with a screen shot. I obviously work with computer screens all day, and
your average sighted user isn't going to be aware of the accessibility
tools at my disposal. I also enjoy quite a few videos on YouTube and the
like, so whether I can get anything out of a video or not depends a lot
on the video. If a sighted developer is reaching out to me to access an
accessibility issue, I would consider this an opportunity and an
investment of my time rather than an insult.


On 21/03/13 17:08, Richard Turner wrote:
> I usually do, but I can't swear to it. Even if I did, this response was
> clearly not from the tech department and he probably was not aware that
> some of the people who had written about this issue were blind. However,
> when I replied to his message I made sure to mention that I am blind and
> use VoiceOver and wanted to make sure the fixes would work with VoiceOver.
> Later,
> 
> Richard
> (Sent from Richard's iPod Touch 5th gen)
> 
> On Mar 21, 2013, at 2:02 PM, Sieghard Weitzel <[email protected]
> <mailto:[email protected]>> wrote:
> 
>> Hi richard,
>>
>>  
>>
>> Just out of curiocity, did you mention that you are blind and use
>> Voiceover? If so I think them responding by sending you screenshots
>> and a video is just about an insult.
>>
>>  
>>
>>  
>>
>> Regards,
>>
>> Sieghard
>>
>>  
>>
>>  
>>
>> *From:*[email protected] <mailto:[email protected]>
>> [mailto:[email protected]] *On Behalf Of *Richard Turner
>> *Sent:* Thursday, March 21, 2013 1:33 PM
>> *To:* ViPone list
>> *Subject:* Response from Audible about chapters etc.
>>
>>  
>>
>> I thought others would like to see this.  I did not forward the
>> attached images.
>>
>> They showed a screen with the current chapter and how much is left in
>> it, and forward and back buttons and one which also showed the total
>> time of the book.
>>
>> I wrote back requesting the version with all the information shown
>> like current chapter, time elapsed, time remaining, skip to next
>> chapter, go to previous chapter and the total time of the entire book.
>>
>> At least, it looks like they are listening.
>>
>> On Mar 21, 2013, at 2:07 AM, "Brothers, Nathan" <[email protected]
>> <mailto:[email protected]>> wrote:
>>
>>     Greetings Audible Customer,
>>
>>      
>>
>>     Thank you very much for providing us with your feedback on the
>>     recent version 2.0 and 2.0.1 updates to the Audible for iOS app.
>>
>>      
>>
>>     In your feedback you requested that we bring back the "chapter
>>     forward" and "chapter back" buttons to the player screen. We
>>     received similar feedback from many other Audible customers and we
>>     are currently working to reintroduce the chapter controls in an
>>     upcoming version of the app.
>>
>>      
>>
>>     Before releasing an app update to the public, we are interested to
>>     learn whether the approach we are considering will successfully
>>     address the feedback that you provided.
>>
>>      
>>
>>     Attached is a sequence of four screenshots that demonstrate the
>>     approach that we are considering.
>>
>>     I also captured a short video showing how you would use the
>>     chapter controls while listening to an
>>     audiobook: http://youtu.be/C5tVWp6HFGA
>>
>>      
>>
>>     These examples demonstrate the feature on iPhone. A similar
>>     approach would be developed for the iPad app as well.
>>
>>      
>>
>>     Please let us know what you think about this change.
>>
>>      
>>
>>     Best regards,
>>
>>     Nathan Brothers
>>
>>     Sr. Product Manager
>>
>>     Audible
>>
>>      
>>
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> 
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-- 
Christopher (CJ)
chaltain at Gmail

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