Hi, all.
I'm having great difficulty using the iPhone 5 to access automated menus
like at my bank and credit card company. I've tried using my blue tooth
keyboard, and while I can input a number and dial it from the keyboard's
numbers row, I can't use the numbers row to access the menus like when it
advises to press 1, pound, etc. the keystrokes on the keyboard don't get
passed to the menu system as long as I'm on a call.
I've tried using touch typing, but the screen is so sensitive that I either
press too many keys and get bounced out of the menu or transferred to a live
person. If I use standard typing I can't seem to move around on the keypad
quick enough to make choices, so the same thing happens.
I know I can set up numbers in my contacts and add the additional menu
choices and account numbers, but I really don't feel comfortable doing this.
I do use the screen curtain and I'm generally very aware of who's around
when I use my phone, but I really don't feel secure including that type of
information in my contacts.
does anyone have any ideas that would make this process easier? I know some
people say they can do this using their Bluetooth keyboard, but I have the
Amazon Basics, and while it's awesome everyplace else, it's not working for
this particular situation.
Lisa
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