I think we're missing two points in this discussion.

First, in Fred's defense, we're not talking about questions that would take hours or even minutes to research. As Fred has said, if you're going to go get an app anyway, you're going to go into the App Store to get it, so why not go there and read the description before you download it? I've even seen people ask what an app does when the answer is in the thread they're replying to.

Second, when someone does ask a question that they could look up themselves, how do we handle it? I myself either ignore it or try to answer it along with some pointers on how they could find the information themselves. I don't think condescending responses is the appropriate response though. If anyone doesn't think any questions should be asked on the list that could be researched off list, and they're frustrated whenever this happens, then I question why they're on such a list in the first place.

On 04/11/2013 04:47 PM, Patti Johnson wrote:
Good points, Neal.  My reasoning for never brushing off a question, or an
ask for an assist, is I do know that some people just aren't comfortable
with technology enough to try to solve their own issues.  I know several
such people, and though for me I don't quite understand why they always want
some one else to help them rather then do it themselves, it's not my place
to judge.  I had to set up airline reservations for a friend whose going
away next week to guide dog school. Do I wish she'd learn to do this
herself, yes I do.  But I know she won't.  And she needed this done.  So I
did it quickly for her, because she had to have it done and it wasn't worth
arguing with her about the fact she should learn to do it herself.
  I know some one else who has an Ipad andI know without a doubt she'll never
learn to use it, but she has one.
Not my business.
So I guess what I am saying is I try to follow the golden rule, treat some
one like I'd like to be treated.  And if  I'm not comfortable doing the
online research and would rather have a human help me out, then I have that
right to ask for that help.
Patti





-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Neal Ewers
Sent: Thursday, April 11, 2013 5:35 PM
To: [email protected]
Subject: RE: What do they do???

Another thought.

Were I just beginning with computers or smart phones, I may not know enough
to know what I don't know or where to look for it. So, I will assume that
when people ask questions that I think they can find on their own, that this
is the case. Now, people will sometimes take advantage of this and ask
because it's just easier. But I can't tell which is which. So, I will try to
respect the fact that people who ask simple questions are people who don't
quite know enough to know where to look at this point. I may be fooled more
than once, but I have helped more than I have hindered.

And here is another thought. I think many would agree that it is often more
educational to ask someone who knows than to spend hours searching the
internet and reading reviews and other pages that may well have conflicting
data. So, even if I think someone should be able to find the answer on their
own, I will have to assume that they are asking for human input rather than
whatever input they may get on line.

Having said that, I still think giving people alternatives for where to look
for things in addition to helping them is a good idea. But I hope I can
always be open to helping no matter how silly I think the request, because
to them, it is not silly at all.

Also, remember that there are people on this list whose first language is
not English. They may not be as precise at asking questions as some, and
they may not be as good as others in perusing the web for their answers.

So, someone please take me to task if I am ever insulting to a question
asker. I may be brief, because I don't have a lot of time. Today I do and
the number of messages I have written to this list is much larger than most
days, but many of us are quite busy. However, that is no excuse for being
dismissive of a persons quest to learn.

Neal


-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Fred Olver
Sent: Thursday, April 11, 2013 4:10 PM
To: [email protected]
Subject: Re: What do they do???

Debby, it's not about asking questions. It's about doing something or not
doing something that one could do themselves. Let's say you want to take off
your shoe, and it is tied, well, you of course untie the shoe, right? Well
if you want to find out about an app, maybe you are going to buy it, or if
it is free, just put it on your phone, you search for it in the app store,
don't you? Well, I saw two successive messages on two different apps which
asked the question, what does it do, when they could have just as easily
looked to see for themselves. I certainly don't mind answering questions
about apps either, however the obvious causes me frustration, you wouldn't
ask me to untie your shoe, you would untie it yourself. If a person can
untie their shoe than they ought to be able to search for an app. Like last
week, I had forgotten how to delete an app from my phone, something I hadn't
done in about six months, what did I do? I didn't ask the list, which I
guess I could have, I looked up the information in the book entitled Getting
started with the iPhone. It helped refresh my memory as to what to do
regarding other things and I was indeed able to find the information on my
own, and I didn't clutter up the list with a question when I could easily
find the information on my own. I don't say, don't ask, I say don't ask if
you have the information at your fingertips.

Fred
----- Original Message -----
From: "Debbie Worstman" <[email protected]>
To: <[email protected]>
Sent: Thursday, April 11, 2013 2:34 PM
Subject: RE: What do they do???


I just want to say that I do not post to the list often, but I have
gotten  some very good information from reading please don't let this
make you  fearful of asking questions.
If asking questions makes the difference in someone either using there
iDevice or giving up on it then please ask away.

-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Simon Wong
Sent: Thursday, April 11, 2013 7:49 AM
To: [email protected]
Subject: Re: What do they do???

I am new to this phone, I can I not ask questions?

Sent from my iPhone

On 2013-04-11, at 10:44 AM, "Fred Olver" <[email protected]> wrote:

Maybe they come to you because that way they don't have to do it
themselves.


----- Original Message ----- From: "Patti Johnson"
<[email protected]>
To: <[email protected]>
Sent: Thursday, April 11, 2013 9:05 AM
Subject: RE: What do they do???


I do have friends who hardly will ever try to figure things out on
their own because they don't have the confidence in themselves, they
are afraid of doing something wrong.
I am not saying there is  right or wrong in any of this; I just
think those that ask should be respected and answered even if we
ourselves wish they would do their own work.
I have done a lot of stuff for people that I think they should be
able to do for themselves, yet over and over again when they need
help they come to me for it and I think to myself, they need to
learn this on their own but if they won't because they are fearful
of making a mistake, then I have to help them.
Patti






-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Fred Olver
Sent: Thursday, April 11, 2013 9:58 AM
To: [email protected]
Subject: Re: What do they do???

Patty, if the information is readily available, why ask the list?
Aren't we supposed to be able to do some things on our own or have
we all become so lazy that rather than find out ourselves that we
must bring it to the list because we can't take the time to find out
for
ourselves?
----- Original Message -----
From: "Patti Johnson" <[email protected]>
To: <[email protected]>
Sent: Thursday, April 11, 2013 8:53 AM
Subject: RE: What do they do???


I was telling a friend about this who was thinking of subscribing
to this  list; and she said if  you're told to do your research all
the time then  what's the point of the list?
I personally don't mind answering questions, no matter how many
times the  question is asked.
Some people are new to this thing, and we don't know who is or isn't.
Or  their level of experience. Patience needs to be exercised on
any email  list,  because we don't know where the person writing in
is coming from.  Just my  humble opinion. And actually if you don't
want to answer that person on  list  write to them privately, which
would take away from the high traffic.
Patti





-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Fred Olver
Sent: Thursday, April 11, 2013 9:44 AM
To: [email protected]
Subject: Re: What do they do???

Thanks for your comments, I just happen to find it very irritating
that somewhat intelligent people choose not, even when they have
the information at their fingertips to find the information
themselves rather than ask on such a high-traffic list. This was as
a result of two messages in a row which asked the question of two
different app's, what does it do.

Fred
----- Original Message. In this case, there were two mesages in a
row that asked the same question, "What does it do -----
From: "Christopher Chaltain" <[email protected]>
To: <[email protected]>
Sent: Thursday, April 11, 2013 8:23 AM
Subject: Re: What do they do???


Well, I thought the whole thread was kind of annoying and
condescending myself, and I didn't have the patience to read it. I
doubt many of the targeted audience is going to have the patience
to read such an email let alone follow the tips tucked in it. I
also wonder how much time was spent writing and reading such a
message as opposed to just hitting the delete key when someone
asks a question you can't or don't want to answer. I find the one
liners like "What does
this app do?" or "How much does it cost?"
to be just as annoying as the next guy, but given that Raul, as
the moderator, has already done a good job trying to curb such
behavior, I don't think it's going to change human behavior much,
and I think it's best left to Raul and the moderators.

On 04/11/2013 06:40 AM, Fred Olver wrote:
Thanks, Will for bringing me a chuckle this morning. I get so
tired of folks asking what does it do when they could so easily
find out the information for themselves.
Maybe my little piece will cause them to think before postting to
the list.
Fred

    ----- Original Message -----
    *From:* Wil James <mailto:[email protected]>
    *To:* [email protected] <mailto:[email protected]>
    *Sent:* Thursday, April 11, 2013 12:07 AM
    *Subject:* Re: What do they do???

    You forgot the other burning question. How much does it cost?

    Sent from Wil's iPhone 4S
    ----------
    E-mail or iMessage: [email protected]
<mailto:[email protected]>
    Twitter: wiljames
    zellow: wilcjames


    On Apr 10, 2013, at 11:47 PM, "Fred Olver" <[email protected]
    <mailto:[email protected]>> wrote:

    Inquiring minds want to know, what does it do? What does it
do????
    What does it do??? The answer is simple, in fact it is so simple
    it's a wonder you didn't think of it yourself??? Unlike the
    I-devices, there is a simple yet often-overlooked task which will
    easily bring you the information you crave.
    What is it you say, I can't wait, please, please, tell me.
    Why it's as simple as typing the name of the app in to the space
    marked, very clearly "SEARCH" I repeat "SEARCH", easily found
    Where??? Ah, yet another question and yet one which answer is not
    the commonly used phrase, "Over there", why it is, are you ready
    for this, are you sure you are ready? It is after all your
waiting
    to find an answer which has iluded mankind for hmmm maybe 20
    seconds or so, of course, in the app store. See that wasn't so
    difficult, now, here are the directions. Merely double-tap on the
    "app store" Icon on your i-Device, wait for it to open and then,
    then, look down at the bottom of the page which you will come to.
    There are five buttons labeled from left to right: "Featured",
    "top Charts" "genius" "search" and last but not least "updates".
    Now, all you have to do after tapping the "search" item, a new
    screen will appear in which you will be presented with an
    on-screen keyboard, or, you can use an external keyboard, either
    Braille or standard to gain the information you so badly crave.
    Then all you need do is enter the necessary information field
    using voice, keyboard bluetooth or keyboard on the phone and tap
    "search" and voila, the information appears. This feature can be
    used to find hidden apps like tap tap see, four square, or
    perhapse you want to look up 4square. Words like radio or music
    can present you with literally hundreds of functional
    applications. Perhapse you  long for apps which might be of
use to
    you tomorrow, Saturday, or maybe even next week.
    Be sure to keep this document in case you forget what to do, lets
    again, refresh,
    1. Find app store on your i-device
    2. Double tap to open this item.
    3. find the WORD "SEARCH" near the bottom of the screen,
    double-tap on it at which point you will be presented with an
    on-screen keyboard or you can use an external one if you wish,
    4. Type the name of what you are looking for or something like
    rpg's or text adventures or cooking or games
    5. Again, double-tap the "search" button by using a keyboard to
    input your information your choice and off you go.
    I hope this has been helpful, compared to making use of some of
    the apps available for the iPhone this is truly a very easy task
    to accomplish.
    If you still do not feel you understand this task, let me
know and
    I will indeed be glad to put together a podcast and if enough of
    you ask me too, I'll see about putting it up on "applevis", what
    is that, you ask, well, that's for another night. but that's
    another message.
    Later folks.
    Happy searching.
    Fred Olver
    Thanks to Ester and Jonathon for all of your previous posts
    teaching all of us what we need to know, I only hope I have come
    close in presenting the necessary information for those who are
    having difficulty accomplishing this task.

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