Thanks for your feedback regarding Earl. It’s always nice to hear what people like about Earl but your constructive feedback is also appreciated.
When we developed Earl, we chose a different focus than NFB did with Newsline. To be sure, Newsline provides a good service for people who are comfortable learning the voice over interface and satisfied with its standard voices. In contrast, we built Earl to be fully accessible without requiring someone to learn or use voice over, and to give the user a much simpler and higher quality reading experience. . Achieving this involved a significant investment of time and money, and maintaining the Earl Service requires substantial ongoing costs. As a business, we have to cover these costs, particularly the substantial ongoing costs of providing Earl’s quality voice interface and text to speech voices. As a regular for profit business, we do not receive income from nonprofit sources such as grants or contributions. We have also opted to provide a clean uncluttered reading experience for our customers by keeping Earl free of any in-app advertising for the time being. Without such alternative sources of revenue, we must rely on income from subscriptions in order to cover our ongoing business expenses. Please understand that we have not artificially inflated our pricing at all. I’m sorry to hear that there is some discomfort with our subscription cost but I am glad to hear that most people like what we’ve done with Earl. Again, thank you for your helpful feedback. If you have any questions, need support, or have additional feedback for us please drop us a note at *[email protected]* <[email protected]>. Best, Bill On Thursday, April 11, 2013 10:18:53 AM UTC-7, Eileen wrote: > > Hello Folks, > > I just installed the app. I was enjoying it until I heard that I maxed out > on the 3 articles that I could read for day. The next prompt offered for me > to subscribe to Earl services. I was extremely surprised when I saw the > monthly and the yearly subscription fees. I guess I will have to be more > selective on the 3 articles I choose each day. These fees are exorbitant > for those who are visually impaired or blind. JMO. > > Thanks for listening. > > Best, > Eileen > > > Sent from my iPhone -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
