Hallo again Annie,
I strongly suspect that it is the connection between the cable and the
lights themselves as mine too is iffy.
As I am also awaiting a replacement for the same reason, i just asked my
practical partner to take a good look at what is happening.
These are his findings and recommendations:
1. There is too much movement possible at the join of 2 delicate wires to the
lights and the, much more heavy duty, cable. This should really be solid state.
He suggests...
Iether the cable should be stapled/clamped in some way throught the
carbaord to make sure that movoment at this point is eliminated, or that the
round rubber collar that is on the end of the cable should be something with
flat sides so that it could be strongly glued to the cardboard.
In short: this is a definite weakness and would seriously impinge upon the
portability of the StandScan pro. However, as many have found, when it works,
it works very well for us, and so is worth going through some teething
problems, but they do need sorting.
Harry and his team have proved themselves to be very responsive to their
customer base and so, I am feeling confident that this problem can be sorted.
Meanwhile, Annie, rather than risk repetition, why not hang on a bit to see
if they can improve the design?
Best, Sandy.
Sent from my iPhone
On 20 Apr 2013, at 00:48, Annie Skov Nielsen <[email protected]> wrote:
> Hi.
>
> Yes I have contacted Harry. The problem is that I need sighted assistance to
> figure out what exact is wrong, is it the adapter or the lights, and nobody
> has time for that at the moment. My 12V battery holder is very late in the
> post. The sad thing is that I am sure, that I will need a new standscan, and
> it can take up to a month to get it to Denmark.
>
> Has anyone used the 9V battery holder, will the lights be a little hot when
> using that, maybe I can use that for figuring out what's wrong.
>
> Best regards Annie.
> On Apr 20, 2013, at 1:18 AM, Les Kriegler <[email protected]> wrote:
>
>> Actually, my stand scan showed up with a cut wire. This meant that I could
>> not connect it and get any output from the lights. I did email Harry and he
>> is sending me a replacement without the accessories of course. I am waiting
>> out arrival, so I would encourage you to do the same thing.
>>
>> Sent from my iPhone
>>
>> On Apr 19, 2013, at 4:21 PM, Annie Skov Nielsen <[email protected]>
>> wrote:
>>
>>> Hi all.
>>>
>>> Ok I should have bought an extra standscan pro at once when I got mine.
>>> Today I needed to scan some barcodes, but it did not work. I am sure that
>>> the connection to the lights is broken. Just to tell you all, that
>>> StandScan Pro is a great box, but I think it can easily broke. I think I
>>> will order a new StandScan pro, but only because it is so great for me as a
>>> blind person, and it helps me a lot especially with barcodes, but I will
>>> also say, that StandScan pro must last longer than 10 days.
>>>
>>> Best regards Annie.
>>>
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